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J&J Family of Companies Regional Business Manager - Quebec/Eastern Canada - Biosense Webster Inc. in Ontario, California

Regional Business Manager - Quebec/Eastern Canada - Biosense Webster Inc. - 2306109305W


Biosense Webster Inc. and CERENOVUS , Part of Johnson & Johnson’s Families are seeking a Regional Business Manager (RBM) in Canada.

Company overview: Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson. We welcome innovation—bringing ideas, products and services to life to advance the health and well-being of people around the world. We believe in collaboration, and that has led to breakthrough after breakthrough, from medical miracles that have changed lives, to the simple consumer products that make every single day a little better. With over 125,000 employees in 60 countries, J&J operates in three major healthcare sectors, Consumer Products, Pharmaceuticals and Medical Devices, with a common mission: To help people everywhere live longer, healthier, happier lives.

The Biosense Webster & Cerenovus Regional Business Manager (RBM) role will be responsible for leading a team consisting of sales, clinical lead, and new technology specialist roles. This role will require a very strong people leader, as the position entails leading people leaders i.e. two Clinical Lead roles. The RBM will have full responsibility for delivering business results, developing and executing regional business strategy and tactics, shaping and leading regional tenders, people development and building a strong talent pipeline. Externally, this role will also be responsible for building strong customer relationships with KOL physicians and hospital administrators and buying groups. Internally, the RBM will be responsible for ensuring strong collaboration with other RBMs, Marketing, Strategic Customer Group (SCG), Customer Care, Health Economics, Professional Education groups, and any other cross-functional business partners.

Key Responsibilities :

  • Covering Quebec and Eastern Canada, lead a team of 18-plus people, including Product Specialists/Sales Representatives, Clinical Team Leads (who are responsible for a team of 4 to 6 Clinical Account Specialists i.e. CAS), and New Technology Specialist (Sr. CAS). Responsible for people development (for both business and clinical knowledge relevant to the field of electrophysiology and on-label use of the Biosense Webster technology)

  • Deliver on top line business results, and budget commitments

  • Lead and shape the regional tender/RFP process and final submission

  • Conduct regular business reviews with customers to ensure contract compliance

  • Funnel market insights into strategic business planning processes including product launches, designing value beyond the product offerings, services, and other solutions, and drive those strategies through the organization to deliver long-term commercial success of the franchise.

  • Close collaboration with marketing in creating new business proposals to grow the business

  • Gain market insights through interaction with customers, payors, and industry experts; develop a deep understanding of problems, needs, and translate into possible solutions

  • Define and execute long-term business growth strategy that drives increased sales, market share, and/or market growth opportunities

  • Contributes to investment strategy decision making

  • Analyze and report sales results against forecast to senior management as well as any adjustments made to business plans to ensure objectives are met

  • Review and manage portfolio relative to market demand and allocate resources according to the greatest opportunities for growth

  • Ensure that the New Technology Specialist has a robust plan for new technology roll out in the region, team training, and best-in-class clinical case coverage in all accounts

  • Focus on implementing innovative ideas and solutions for the customers in your region

  • Preferred, not mandatory, to be a hands-on manager, covering clinical cases to keep your own skills and knowledge of the BW technology at the highest level

  • Ensure strong cross-functional collaboration with Strategic Customer Group (SCG), Finance, Customer Care, Health Economics, Professional Education departments

  • Build a strong talent pipeline

  • Ensure complete adherence to Health Care Compliance (HCC) guidelines by the team


  • Required Minimum Education : University degree, preferably in Health Sciences or a related program. MBA is an asset.

Experience and Skills

  • Required Years of Related Experience: A minimum 5-plus years relevant business experience (such as sales, business development, franchise development, marketing) is required.

  • Bilingualism in French and English is required

  • Minimum 2 years marketing/business development/entrepreneurship experience is preferred

  • Medical Device or healthcare industry knowledge in the Canadian Healthcare environment is preferred

  • Knowledge of electrophysiology, cardiac ablation procedures and technologies used is preferred

  • Travel Requirement: 30% (approx.)

  • Strong leadership, communication & influencing skills

  • Ability to connect and effectively collaborate in cross-functional environment

  • Driven to deliver results performance & excellence in the job

  • Demonstrated success in delivering growth and gaining share in complex business environments and therapeutic areas

  • Ability to build respect and trust with customers, employees and internal stakeholders

  • Demonstrated Credo-based leadership

  • Proven track record of managing through complexity

  • Ability to think strategically and champion a culture for continuous improvement

  • Ability to see 'big picture' as well as appropriate level of 'attention to detail'

  • Able to build strong effective collaboration with multi-disciplinary teams

  • Proficient in Microsoft Office

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of full COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees to have the opportunity to achieve their potential.

Primary Location NA-CA-Ontario-Markham

Other Locations NA-Canada, NA-CA-Ontario, NA-CA-Quebec

Organization 7694-Johnson & Johnson Canada Inc. Legal Entity

Job Function Selling MD&D

Req ID: 2306109305W