Job Information
T. Rowe Price Analyst, Business Enablement in Owings Mills, Maryland
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
Team Summary:
The GCAS Business Enablement team is responsible for technology strategy, product ownership, business administration, and user support of Global Client Account Services (GCAS) technologies.
Role Summary:
Business Enablement Analyst works under the guidance of the Product Owners to ensure successful execution of the applications (Global Client Reporting and Enterprise Reporting Data Management) supporting Global Client Investment Reporting (GCIR). Individuals in this role must effectively partner with business and technology stakeholders across multiple teams to ensure the strategic goals and objectives of the products are met and deliver the desired business value. This requires working with upstream and consuming application owners to clearly define end-to-end data requirements. Additionally, to be successful, this role must effectively partner with technology team(s) to ensure quick and ongoing value from these initiatives. The Analyst supports the Product Owners on requirements and change management activities for application releases.
Responsibilities:
Solutions Delivery— Supports refinement activities within a product team, specifically defining and writing user stories, acceptance criteria, and user interface design for platform and product enhancements; activities to include obtaining acceptance and alignment from stakeholders for the recommended enhancements, documenting requirements along with prioritization, user acceptance testing, and working with technology teams to deliver enhancements that generate business value.
Assessing Client Experience— Analyzes user behavior and feedback to validate that products work as desired relative to key performance indicators. Regularly reviews quantitative and qualitative performance indicators, including operational metrics, client surveys, direct client feedback, and associate feedback, escalating issues to product owners as necessary. Leverages understanding of competitive landscape to identify and propose changes to enhance experience.
Business Analytics— Provides consultative support to product owners and other stakeholders as it relates to existing and potentially new deliverables to enhance client experiences. Shares findings and provides business insight to product owners as needed. Works closely with platform analysts to interpret data and uses insight to inform necessary changes.
Typical Qualifications:
Bachelor's degree or the equivalent combination of education and relevant experience AND
2+ years of total relevant work experience
Preferred Qualifications:
Experience in Investment Management industry
Experience with Scrum and/or Lean Agile project management methodologies
Experience in business process definition and process modeling
Experience executing quality assurance testing on technology systems
Demonstrated history of attention to detail
Ability to work well with people with varying technical, business, and cultural backgrounds
Excellent verbal and written communication skills
Demonstrated analytical and problem-solving skills
FINRA Requirements: FINRA licenses are not required and will not be supported for this role.
Work Flexibility: This role is eligible for remote work up to two days a week.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
Flexible and remote work opportunities
Health care benefits (medical, dental, vision)
Tuition assistance
Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.
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