
Job Information
American Express Global & Large Sales Manager, Early Tenure (People Leader) in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As the global leader in the corporate payments’ solutions space, we continue to be an exciting and fast-growing business. GCS is a core operating group of American Express and has delivered increased growth over the past decade. GCS partners with corporate clients to support them as they manage business expenses and make large purchases through proprietary payment solutions and expense management tools.
The Global & Large Sales Manager, Early Tenure (People Leader) primary responsibility is to lead a team of Early Tenure Consultants as they on-board and provide early tenure treatment of our newly acquired clients. The Early Tenure team leverages their expertise to understand the client need, educate, and provide solutions while maintaining loyal customer relationships. Global payments experience a plus
Job Responsibilities
Strategic planning (20 – 30% of time)
- Drive overall team strategy to achieve business goals and growth targets from newly acquired accounts
Coaching and development (20 – 30% of time)
Coach and develop a group of Early Tenure Consultants to drive growth and achieve targets
Hire and on-board new consultants to build a strong team and support team development by regularly conducting 1:1 coaching sessions and team huddles
Provide individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions
Performance management (10 – 20% of time)
Drive a high quality, rigorous account development review process
Ensure team achieves targets from newly acquired clients
Business development (10 – 20% of time)
Identify key client opportunities and handle client escalations, as needed
Provide guidance to team to uncover growth opportunities, treat identified customers and achieve growth targets
Compliance (100% of time)
- Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
Qualifications
Bachelor's degree required
Experience leading sales or account development team, 3 years
Experience partnering with clients across various markets / industries
Experience in a highly regulated industry
Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a team of 4 to enable improved business results
Proactively and consistently demonstrates the value of partnering with American Express
Results focused
Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Market, industry, & product knowledge
Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Strategic thinking
Leadership and team motivation
Qualifications
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Sales
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 25003648
American Express
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