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Job Information

USAA Information Security Executive in Phoenix, Arizona

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Information Security Executive, you will lead, develop, and oversee the delivery of enterprise-wide Information Security programs, strategies, and teams ensuring that USAA establishes, deepens, and retains a best-in-class information security posture. This role has direct impact on protecting USAA’s brand and reputation within assigned Information Security areas including Identity and Access Management (IAM), Cyber Threat Operations, or Risk Management. This role provides information security leadership and development for first line management and leadership at all levels. This role also provides executive level insights on matters related to the technical consultation and guidance to the business for the interpretation and assessment of information security risks for projects, technologies, and environments. This role partners with leaders within Information Security and across the enterprise to execute operational requirements and achieve strategic objectives.

This position can work remotely in the continental U.S. with occasional business travel.

What you’ll do:

  • Envisions and develops short and long-term strategies within assigned Information Security functional areas including but not limited to Identity and Access Management (IAM), Cyber Threat Operations, or Risk Management based on sound enterprise architecture practices.

  • Accountable for the teams that identify, measure, track and manage information security programs and strategies in a manner that meets compliance and regulatory requirements.

  • Influences and executes the development, implementation, and execution of security access controls across USAA environments.

  • Responsible for oversight of the investigation, analysis and response associated with suspicious behavior, attacks, and security breaches within USAA’s environments using a variety of cyber defense tools to identify and mitigate threats.

  • Oversees the identification of security trends and evolving technologies to promote the utilization of industry policies, standards and best practices to protect USAA’s brand and reputation.

  • Provides executive level oversight in the development of functional policies, procedures and guidelines.

  • Responsible for effective written risk and compliance policies, procedures and controls are in place supporting all business activities, processes, systems, strategies, and implementations.

  • Promotes, facilitates, and sponsors information security opportunities in support of major improvements to processes and systems.

  • Accountable for communication and collaboration and influencing of senior leaders on matters pertaining to information security threats, risks and mitigation initiatives.

  • Reports information security risks to executive leadership to assist USAA in meeting compliance and regulatory requirements.

  • Manages complex business requirements/relationships in accordance with USAA’s adopted information security framework.

  • Collaborates with leaders from the USAA control partner community including risk management, enterprise compliance, and internal audit.

  • Provides executive level oversight of the development, implementation and execution of enterprise information security training programs.

  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management or related field OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10 or more years of experience in a progressive technical discipline (e.g. Information Security Assurance and Governance, IAM, etc.) with a proven track record of managing major initiatives (e.g. information governance / security, electronic information) and delivering results in a complex matrix environment.

  • 6 or more years of relevant experience in a large financial institution in a supervisory role in IT, cybersecurity or operational risk management.

  • 6 or more years of people leadership experience in building, managing and/or developing high-performing teams.

  • Well-versed in regulations and standards related to risk management and information security (FFIEC, HIPAA, Gramm-Leach-Bliley, FFIEC Cybersecurity Assessment Tool, NIST Cybersecurity Framework and the Payment Card Industry Data Security Standard).

  • Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals.

  • Executive-level business acumen in the areas of business operations, industry practices and emerging trends.

  • Demonstrated ability to communicate technical information to a non-technical audience.

  • Advanced knowledge in the field of information systems security, including such areas as identity and access management, cybersecurity engineering, security program policies, processes, and procedures.

  • Demonstrated experience in vendor contract management and management of distributed development teams and resources.

  • Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable information security, cybersecurity, or technology support function.

  • Extensive knowledge of policy formulation, information security management, and business risk management.

  • Experience driving the programs necessary to achieve compliance with relevant information security and cybersecurity regulations at an enterprise level.

What sets you apart:

  • Deep subject matter expertise in information technology laws, rules and regulations for large consumer banks, including GOVA, GDPR, FFIEC guidelines, CCPA, PIPA, MODPA, etc.

  • Extensive experience identifying, assessing and prioritizing enterprise Information Security risks in a large consumer bank.

  • Demonstrated accomplishments building risk based Information Security programs, including modeling exercises to rate risks.

  • Experience analyzing, setting, and influencing the budget of an enterprise-wide Information Security program.

  • Experience in Information Security policy and control testing.

The salary range for this position is: $224,250 - $403,650.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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