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Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Manager, Bank OFAC/AML, you will manage a team of analysts and is responsible for defining team objectives to ensure the Bank’s first line processes and activities align with AML and Office of Foreign Asset Control (OFAC) regulatory requirements of preventing, detecting, and reporting suspected money laundering and terrorist financing activities. Drives solutions for enhancing the controls and quality outcomes for team members and suppliers. Accountable for ensuring the Bank AML/OFAC program activities and transactions are in compliance with regulatory requirements, policies and procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in one of the following locations: San Antonio, TX or Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

• Defines team objectives, policies, procedures to meet interpersonal goals. Ensures team SLOs and quality expectations are met through monitoring metrics and reporting.

• Leads the development, implementation, and maintenance of Bank AML/OFAC related systems, as applicable.

• Leads resources across all teams to achieve service and relationship goals to include supervision of internal employees, contractors and handling third-party vendor relationships.

• Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to meet functional goals and objectives and provide excellent member experience.

• Identifies risks and issues, manage root cause analysis, identify recommendations for solutions/mitigation escalate as needed, to Bank AML/OAC Management and other key partners.

• Partners with Senior Management in developing strategy to meet plans and objectives enhancing Bank AML/OFAC processes and controls.

• Coordinates complex operational issues and/or resolution of member partner concerns.

• May serve as project sponsor or business manager in special projects or initiatives.

• Builds and leads a high performing team of professionals by staffing, training, coaching, and developing and running performance.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of dynamic experience in Anti-Money Laundering/OFAC to include experience developing and/or implementing BSA/AML/CIP/OFAC policies, procedures, or systems in a financial services industry.

• 2 years of direct supervisory or management experience.

• Advanced knowledge of Bank Secrecy Act, AML, OFAC regulations, and the USA PATRIOT Act.

• Advanced knowledge of Bank products, processes, and/or legal/regulatory requirements.

• Strong communication, prioritization, and problem-solving skills.

What sets you apart:

• Experience leading high performing operational teams within a highly complex, detail oriented, and fast paced environment.

• Demonstrated ability to collaborate across multiple teams and functions.

• Experience working with third party contractors.

• 4+ years of direct supervisory or management experience

• Related professional designations (e.g. CAMS, CFE etc.) or actively pursuing.

• Proven experience leading teams across multiple time zones or site locations.

• Proven ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990 - $161,990 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.