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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This role is generally responsible for managing the day-to-day execution of compliance reviews performed by the Independent Compliance Testing (ICT) team. The Manager will provide general support to the Director of ICT to ensure effective and efficient execution of the multi-year ICT plan, including:

• Preparing Announcement Memorandums for review and issuance, including verifying all key internal stakeholders are identified on the distribution

• Scheduling and conducting planning meetings with Line of Business Compliance Officers and/or key business partners to identify in-scope regulations, risks, and controls

• Planning and scoping the review in compliance with the ICT Manual

• Updating ICT and other Compliance Management on the progress of the review and escalating issues

• As needed, facilitating status update meetings with the relevant stakeholders

• Preparing work papers and ensuring documentation has been properly finalized (including resolution of all outstanding items), approved, and filed

• Assisting in preparing the ICT report, including verifying all key internal stakeholders are identified on the distribution

• Validating action plans are completed in accordance with the agreed upon terms and appropriately documenting the results

• Assisting with Quality Assurance reviews of work papers

• Providing feedback on ICT program governance materials

• Managing Analysts to ensure testing is completed accurately, with quality, and within testing timelines

• Mentoring and coaching Analysts on testing processes and execution

• Executing on special projects and other duties as assigned

• Staying abreast of applicable Regulatory and legislative changes

Minimum Qualifications

• 3 to 5 years’ experience in compliance, internal or external audit, internal control, or other testing or equivalent work experience.

• Understanding of internal control frameworks, RBST including objective/transactional and control testing, and other compliance testing and monitoring activities.

• Working knowledge of the laws, rules and regulations governing American Express businesses.

• Possess a strong understanding of banking systems and processes; strong computer knowledge; excellent MS Word, Excel, and PowerPoint skills.

• Technology experience in software development or analytics preferred.

• Bachelor's degree or equivalent experience

• CRCM, CIA, CAMS, CPA or related designation preferred

Successful candidates must also possess the following soft skills:

• Strong analytical skills, detail oriented, and ability to identify potential compliance issues, potential root causes, and feasible operational solutions.

• Strong collaborative skills and ability to work in a matrix environment and on cross-functional teams.

• Excellent verbal and written communications skills. Must be able to effectively communicate with all levels within the organization.

• Ability to translate technical information into easily understandable terms.

• Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required.

• Strong presentation and project management skills.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy

Schedule Full-time

Req ID: 24010033