We Hire America Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This position is part of the Colleague Experience Group (CEG) Data Governance & Management function and reports to the Director, CEG Data Governance & Management.

CEG Data Governance & Management team is responsible for managing various aspects of colleague data such as Data Stewardship, Meta data management, Data Quality, Data validation, Data Democratization, policies & procedures for data governance & consumption, usage etc.

How will you make an impact in this role?

As a Manager of Colleague Data Management, you will perform the role of Data Steward, responsible for the day-to-day activities to maintain compliance with the data governance and management policies within Colleague Experience Group. You are responsible for identifying critical data, maintaining data definitions (Meta Data) for data across Colleague Systems, classifying data, supporting data sourcing / usage requests, measuring Data Quality Controls, and confirming Data Issues are remediated. You have the opportunity to partner across various enterprise organizations such as EDG, various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitoring and managing data quality, resolving data/platform issues, and driving consistency, usability, and governance of colleague data across CEG systems.

• Lead and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of colleague data

• Partner with colleagues & leaders within Colleague Data Office to contribute to the day-to-day activities related to the customization of the Data Governance, Management and Sharing program to the needs of the BU

• Work with fellow Managers in the organization and the business unit to define and document Business Metadata for various data elements across Colleague Systems with the emphasis on Critical Data Elements. As necessary, support the classification of the level of sensitivity for restricted metadata and communicate any access requirements to Enterprise Data Governance, when applicable

• Support communication related activities between your respective domain/business unit and Enterprise Data Governance for on Operational Risk Events (OREs) events involving critical data

• As necessary, partner with colleagues within Colleague Data Office to review and oversee the enterprise scorecard for the aggregated data quality results of the Data Quality Controls for critical data

• Understand various Data Management Policies prescribed by American Express and partner with CEG & Tech partners to implement them within the Business Unit.

• Collaborate with Managers and data owners and users to modify or implement new repeatable and reliable businesses processes to implement truly effective data management principles

• Support the partnership with legal, compliance and operational excellence to account for and uphold diverse privacy and compliance requirements across geographies

• Harmonize key policies and guidelines (e.g. Data Quality, Data Definition, Data Creation. Data Sharing, Data Usage & Data Deletion policies) with the processes vital to carry out those policies, in collaboration with multi-functional partners

Minimum Qualifications

• 5 years of direct work experience in large scale/enterprise data projects, with at least 3 years of direct experience relating to creation and execution of formal data governance and/or data management programs

• Consistent track record of understanding business challenges and strategies and connecting those to data and capabilities

• Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies

• Program management experience, with partners across a diverse, global set of business units.

• Demonstrable experience of driving meaningful improvements in business value through data management and strategy

• Ability to work with white space to craft and implement solutions to tackle sophisticated challenges.

• Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders

• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity

• Eagerness to test, learn, fail and improve is essential

• Must have a positive, collaborative leadership style with colleague and customer first approach

• Experience & exposure to people management, coaching & leadership

Preferred Qualifications

• Good understanding of Human Resources (Colleague) Data would be a plus

• Good understanding of Data Management practices in a large corporation would be a plus

• Hands on experience and/or knowledge with Oracle HCM product would be considered an advantage

• Good understanding of Data Lake concepts would be a plus

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Data Mgmt and Analytics

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25000936