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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

We are looking for a forward-thinking Project Manager to support the Fraud Global Fraud Business Integration (GBI) team by overseeing, innovating, and driving optimal end-to-end processes across markets.

The ideal candidate will be able to deliver successful results in a fast-changing environment by establishing and leveraging strong working relationships with product owners, production leaders, project partners (Operations, Regulatory Strategy, GLKM, MIS, Legal/Compliance) to ensure that Frauds operational needs are accounted for and that the execution of initiatives is flawless, with potentially negative impacts minimized and opportunities to realize expected benefits maximized.

How will you make an impact in this role?

• Leading a team of Business Analysts across multiple locations.

• Developing and implementing Global Fraud strategies through effective planning, prioritization, and innovation.

• Developing comprehensive project plans that outline tasks, timelines, resources, and budget.

• Partnering with Risk and Operations to implement optimal Fraud controls using project management and communication skills.

• Developing and maintaining strong relationships with business leaders across the Global Fraud organization and key stakeholders.

• Supporting Fraud Governance and case review forums.

• Supporting business decisions with ad hoc analysis as needed.

Minimum Qualifications:

• 18 months Project Management or similar experience required.

• Creative problem solver and productive working both independently and collaboratively.

• Strong written and verbal communication skills are a must to effectively articulate complex strategies and influence decisions across various levels of leadership in multiple Lines of Business.

• Ability to demonstrate flexibility and resilience with a fast-changing environment, including supporting a team and projects in multiple time zones.

Preferred Qualifications:

• Knowledge of project management tools such as PowerPoint, Excel, Vizio, Word, OneNote, etc.

• Experience or knowledge of the Fraud industry.

• People leadership experience.

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Operations

Primary Location: US-Arizona-Phoenix

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25000543