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Job Information

American Express Salesforce Senior Engineer in Phoenix, Arizona

Description

“You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”

There’s a difference between having a job and making a difference. American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people.

At American Express the Enterprise Platforms team was created in 2018 as a fundamental part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our business outcomes, strategic agility, speed to market, and delivery effectiveness. Our Enterprise Salesforce team of over 400 colleagues power this mission by developing Sales & Marketing solutions which harness the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to grow our business. Our platforms support nearly 30k users across the company to manage our customer relationships and grow our business using the full suite of Salesforce capabilities.

We’re always looking to grow our Salesforce team with the best talent and have a full spectrum of positions available for all experience levels and disciplines. Working at Amex will provide an opportunity to apply and extend your skills to Service Cloud, Marketing Cloud, Einstein, CPQ, Tableau, Slack, and an extensive list of App Exchange capabilities. In return we expect a passionate and positive “can do” attitude, clear and logical communication skills, a team player, and someone willing to bring in new ideas and challenge the status quo to accelerate our transformation journey.

The Senior Engineer plays a critical role in helping us transform our technology and architecture and delighting our customers with best in class technology platforms. A pioneer of engineering excellence, an evangelist for automation and efficiency, and a trusted and respected domain expert, our Senior Engineers are at the forefront of our technology transformation strategy.

Job Responsibilities:

  • Member of a scrum team developing strategic priorities impacting multiple platforms and products to drive value for our customers.

  • Identify areas for technology improvement and partner with teams from across the enterprise to implement innovative and industry best practice solutions.

  • Drive automation - develop and improve our CI/CD workflow tools and processes / increase our adoption of test automation

  • Lead, coach and mentor a team of 5-8 junior engineers ensuring the quality of their deliverables and growing their careers through timely and actionable feedback and training.

  • Perform ongoing refactoring of code, utilizing visualization and other techniques to fast track concepts, and delivering continuous improvement

  • Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Qualifications

  • BS degree or higher in computer science or related discipline

  • 6 years of Salesforce development experience on an agile development team

  • Practical and recent experience with other modern programming languages

  • Hands on Experience in Apex, Visual force, Lightning Components, Lightning Web Components, React.js and UI Frameworks

  • Recent experience implementing Microservices, Function as a Service, RESTful API development

  • Fully versed with Source control and effective branching strategies (Git, Bitbucket, Svn, Stack overflow, ) and SFDX

  • Experience implementing Continuous Integration (Jenkins, Maven, XLR, Jacoco, JMeter, Copado, Circle ci) and Continuous Delivery solutions

  • Advanced knowledge of Salesforce Ecosystem - Sales Cloud, Service Cloud, Mulesoft, Heroku, Tableau, Einstein Analytics

  • Highly collaborative with exceptional leadership skills and experience coaching, mentoring and growing engineering talent.

  • Comfortable adapting communication to diverse audiences to ensure common understanding

Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 21003312

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