We Hire America Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Job Roles and Responsibilities:

• Develop a strong understanding of the BI Tool landscape in Amex and look for opportunities to improve processes

• Partner with product owners to define features and define requirements in user stories in Jira/Rally

• Work with engineers to document, design, and test user journeys which BI and data consumers will use

• Work to update existing processes to add governance policies in the ever-changing landscape of data policies, including data localization, data security, metadata tagging, etc.

• Review existing processes to look for opportunities for automation, self-service, and unification so we can provide the best customer experience

• Leverage tools like Visio or Mural to wireframe designs and processes

• Manage and optimize Confluence documentation, ensuring information is accurate, accessible, and wall-organized

• Work with use cases to support migration between BI Tools and data warehouses and provide guidance on best practices

• Design and run optimized SQL queries in Google BigQuery to analyze and prepare large amounts of data from our data warehouse

• Leverage Tableau and Power BI to create visualizations and dashboards to track key metrics and goals and to make data-driven decisions on feature implementations

• Work with stakeholders to document and train users on using BI tool features and BigQuery capabilities

• Work with use cases to understand BI requirements and to recommend tooling, optimizations, and best practices for BI implementations

• Support use cases with use case implementation in various BI Tools including Tableau and Power BI

• Serve as the internal and external subject matter expert for BI Tools and user journeys

Qualification Requirements:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, MBA or any other relevant qualification

• 3 years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level

• Demonstrated ability to implement use cases with BI Tools, with a strong focus on Tableau and Power BI

• Attention to detail – you are not afraid to question the details or challenge the status quo

• Strong program management, analytical & problem-solving skills

• Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.

• Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.

Qualifications

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Product

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25005024