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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The Senior Associate – Digital Product Management will execute critical initiatives across the Digital Data ecosystem. Specifically, this role will focus on the efficient delivery of key regulatory and growth-related initiatives across the Digital Data platform, including partnering with lines of business, product teams, and second line partners. Through the coordinated delivery of end-to-end solutions and process enhancements, this role will execute critical near-term goals, while designing a new way of working with the modern Digital Tracking Platform for internal and external partners alike.

Roles & Responsibilities:

• Lead the development of data and analytics products from concept to launch.

• Analyze user trends, customer feedback, and market data to inform product decisions.

• Create innovative data products and develop an inspiring vision and roadmap to mature these data products.

• Partner with the data scientist, marketing, and business team to define the KPIs, deliver the robust tagging solution using Adobe and data layers, and test and validate the end-to-end implementation.

• Must be hands-on and work as part of technical analytics team for data framework implementations using Adobe Analytics, Adobe Launch, Mobile SDKs, Adobe APIs, and corresponding features.

• Define clear and actionable problem statements to help teams deliver results, capable of thin-slice MVP grooming, story writing with clear acceptance criteria.

• Responsible for the product lifecycle, overseeing the design and build, proposing enhancements and changes, monitoring the product for anomalies, and retiring the product when the time is right.

Qualification & Experience:

• Tag Management System, Adobe Analytics, Adobe Launch, Adobe Experience Platform, ContentSquare experience preferred.

• We are looking for a creative problem solver with exceptional analytical and organizational skills and a proven track record of driving strategies to improve user engagement and product performance. To be successful in this role, you will need a strong background in product management, data and analytics, and a passion for data-driven decision making.

• You should be able to work in a fast-paced environment, think critically about complex problems, and be comfortable working across teams.

• Your ability to develop relationships and communicate effectively will be essential as you collaborate with stakeholders across the organization, from product to engineering to marketing. If you possess these qualifications and are eager for an exciting opportunity to join a dynamic and innovative team, we want to hear from you!

• Bachelor’s degree in computer science, statistics, mathematics, or a related filed.

• At least 3 years of relevant experience in a data product role, demonstrating a track record of delivering actionable insights.

• Knowledge of modeling database schemas for large datasets and metadata-driven enterprise reporting platforms is preferred.

• Experience with agile product development methodologies and tools (JIRA, Rally, Mural, etc.)

Qualifications

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Product

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24006300