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Description

Y ou Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our things we value and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside versatile engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills current and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

About American Express Cloud Engineering:

Cloud Engineering provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. Cloud Engineering offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.

American Express is building an exciting Hybrid Cloud platform and is in search of innovative and critical thinking engineers to build our Hybrid Cloud Platform environment. This position will report into the xPaaS Services Cloud Engineering team within the Cloud Engineering organization. In this Engineer role, you will be part of a versatile team responsible for building

scalable, secure, and highly available Cloud based Services such as Redis, Elastic and GridGain on Private and Public cloud providers.

How will you make an impact in this role?

• With your core understanding of Linux, clustering and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.

• Become a domain expert in two or more of the following: Redis, Elastic or GridGain and their public cloud service equivalents

• Gain a solid understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer’s use of Cloud Services

• Develop Terraform programming scripts for automating installation and configuration of various managed services offering resources & its components in public and private cloud environments

• Integrate Observability tools like Splunk, Prometheus and ELK.

• Build scripts using Linux scripting, Python and configuration languages like YAML/JSON

• Combine your expertise and detailed and rational root cause analysis skills to find opportunities to build things faster and better

• Provide engineering advanced support as needed to back up our operational support teams including resolving performance issues with virtualization and containerized environments

Are you up for the challenge?

• Overall 5 years of Technology relevant experience with 2-3 Years of relevant engineering experience

• Demonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)

• Experience working within an Agile led team for rapid and continuous development of work products

• A knowledge of integration with public cloud managed services in AWS/GCP/Azure

• Strong experience in Linux functionalities/features and system administration

• Demonstrated working knowledge of high availability and Disaster Recovery implementations

• Strong knowledge of virtualization management in VMware

• Bachelor's degree in Computer Science, Computer Engineering or equivalent work experience

• Strong Passion for learning new technologies, particularly in the cloud computing infrastructure area

Desirable experience

• Private or Public Cloud management and administration

• Validated diagnostic and service restoration skills.

• Excellent interpersonal and customer service skills

• Strong English communication skills with the ability to work with customers in critical outage situations.

• Good written and verbal communication and presentation skills

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24017766