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Job Information

American Express Site Reliability Engineer in Phoenix, Arizona

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually..

As a Dev Ops / Site Reliability Engineer, you will be responsible for implementing Continuous Integration / Continuous Development tools into the team's application development process. Ensuring accuracy of the release will be accomplished by executing Regression Test Facility and other Dev Ops tools. Once in production, supporting production through identification and tracking of defects while working with key application Engineers to implement new code and ensure processing accuracy.

Focus:

Contributes to design, development, troubleshooting, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications.

Organizational Context:

Starter-level hire, generally a recent college passout. Member of a product engineering or delivery and integration team reporting to a Senior Engineer orEngineering Director.

How will you make an impact in this role?

  • Beginner level ability in software development, such coding assignments

  • Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)

  • Integrate with software tools to measure the success of builds and code coverage.

  • Participate in code reviews and automated testing

  • Debug basic software components and identify code defects for remediation

  • Support, and monitoring of software across test, integration, and production environments

  • Automate deployments in test or production environments

  • Automatically scale applications based on demand projections

Range of Impact/Influence:

  • Accountable for team completing work you’re leading and work you are doing as agreed upon

  • Accountable to team for delivery of quality work

You won’t just shape the world of software. You’ll shape the world of life, work and play. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. You won’t just keep up, you’ll break new ground. There are hundreds of opportunities to make your mark on technology and life at American Express.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19.

Qualifications

Entry level Software Engineering position suited for recent graduates of Bachelor or Masters degree in Computer Science or related engineering discipline.

  • Understanding of Agile or other rapid application development methods

  • Exposure to design and coding across one or more platforms and languages as appropriate

  • Exposure to methods relating to application design, software development, and automated testing

  • General Knowledge of distributed (multi-tiered) systems, algorithms, and relational databases

  • Understanding of object-oriented design and coding with variety of languages

High Performance Behaviors:

  • Responsible individual who has actively participated ion or lead key initiatives through classroom projects or college social networks

  • Demonstrates good analytical skills and positive work ethic

  • Recognizes the importance of collaboration to achieve objectives

  • Clearly communicates ideas and concepts to others

  • Manages assigned tasks effectively; acts on own initiative without being prompted

Knowledge/Skills:

  • Able to understand and use complex data structures and associated components

  • Designs, codes, tests, maintains, and documents applications

  • Takes part in reviews of own work and reviews of colleagues' work

  • Defines test conditions based on the requirements and specifications provided

  • Has understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

  • Familiar with infrastructure technologies and components

Technology Skills You'll Use Every Day:

  • Agile Practices

  • Industry and Company Knowledge

  • Change Management

  • Technical Acumen

  • Technology Industry Trends

Game Changers:

  • Flexibility

  • Collaboration & Partnership

  • Continuous Improvement

  • Courage

  • Curiosity

  • Resourcefulness

  • Servant Leadership

  • Tenacity

Role/Strengths You’ll Need:

Technical

  • Java (or related Object Oriented language)

  • Linux

  • Use of scripting tools

  • Use of logging and monitoring tools

Leadership

  • Problem Solving capabilities

  • Stamina to complete complex tasks

  • Interpersonal relationships to build strong teams

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 22000737

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