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You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Operational Risk Management (ORM) team facilitates and supervises the implementation of effective operational risk management programs throughout the organization, and is responsible for risk ownership throughout business units, products, and processes. The objective of the ORM Issues & Events team is to define and maintain the issues and events frameworks and programs across the enterprise.

ORM is looking for a Vice President of Losses / Risk Events to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Vice President, Operational Risk Losses & Events will:

• Be responsible for enterprise ORE governance model and framework

• Oversee the ORE lifecycle including accurate classification, reporting and escalation of financial losses incurred by Amex, ensuring loss reporting aligns with regulatory standards (CCAR, Basel, etc.)

• Challenge and validate the first line’s loss data including the root causes and adequacy of remediation efforts

• Ensure appropriate financial impact analysis is conducted by the first line and reported to senior management and regulators

• Analyze loss trends for actionable insights and develop KRIs, metrics, etc.

• Perform scenario analysis, stress testing and planning

• Provide SME input into the Learning, Development & Communications plans to educate stakeholders on events management

• Develop and maintain a robust process for reporting to internal stakeholders, committees and regulatory bodies, as needed

• Provide SME input / requirements into the capabilities and technology that supports events management

Qualifications:

• Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities

• Experience in at least one of the following: Defining and maintaining the scope of events within an enterprise framework; leading large scale operational risk programs and understanding the internal control environment; direct experience handling operational loss events, including risk assessments, mitigation strategies and regulatory reporting (e.g., reporting under Basel standards for operational risk losses); Educating stakeholders in the business on event management and providing feedback on their reports and remediation plans

• In depth knowledge of regulatory frameworks specific to systemically important banks (e.g., Basel III, stress testing and capital adequacy requirements)

• Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

• Demonstrated history and ability to lead large teams, spread over geographies and with varying backgrounds

• Excellent qualitative analytical skills

• Project management skills

• Excellent communication and interpersonal skills, with an ability to interact and acquire buy-in from senior BU/tech counterparts

• Validated expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Qualifications

Salary Range: $185,000.00 to $260,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Executive

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix, US-Georgia-Atlanta, US-Utah-Sandy, US-Florida-Sunrise

Schedule Full-time

Tags ORMCM

Req ID: 24019119