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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an opening for a Postmarket Surveillance Analyst I to work out of our Plymouth, MN location in the Electrophysiology division. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

As the Postmarket Surveillance Analyst I, you'll be responsible for performing investigations on complaint product to determine root cause as it relates to the alleged issue. Analysts may coordinate with other cross-functional engineering partners within the business to complete accurate, consistent, and timely investigation reports.

What You’ll Work On

• Investigates complaints/events in a timely manner. Maintains accurate entry of complaints in database. Records condition of returned products including observations, photographs. Coordinates product testing/analysis with other departments and external consultants.

• Prepares technical reports of analysis/findings--Tracks returned products within the database, as appropriate; Works collaboratively with cross-functional groups (e.g. QEs, R&D) on evaluation trends or findings; Interprets technical product specifications, Device History Records, or measurements obtained; Understand and apply risk analysis; and Utilizes safe bio-hazard and chemical handling practices at all times.

• Is diligent of any unusual trends in product complaints; Participates in cross-functional complaint review groups on a regular basis or as requested (e.g. cross-functional complaint teams, rapid customer response team, Risk Management meetings); Archives complaint records or returned products & retrieves information on previous investigations; and support inspections by regulatory agencies as requested.

• Must be able to: Collaborate independently with other team members and departments needing product complaint information; Be able to conduct investigations with minimal direction, utilizing experience and knowledge of products and various types of product complaints; Use procedures, judgment and experience to determine appropriate testing of returned products with minimal guidance.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications

• Four-year degree, preferably in the biological science or engineering fields. Degreed applicants without medical, scientific, or complaint handling experience may be considered if they possess the strengths suitable for this position.

• Strong written and oral communication skills

• Candidate must be able to work well independently and on teams in a busy department while managing multiple ongoing tasks and investigations simultaneously

• Good problem-solving and proficient computer skills

• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

• Ability to travel approximately 10%, including internationally.

Preferred Qualifications

• Knowledge of global regulations for medical device reporting and medical terminology

• Experience working in a broader enterprise/cross-division business unit model

Apply Now (https://www.jobs.abbott/us/en)

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $48,000.00 – $96,000.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com