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Merck Associate Director, Oncology Organized Customer, Access and Reimbursement Marketing in Raleigh, North Carolina

Job Description

Our Market Access team monitor population demographics and develop solutions to give patients access to our medicines. We act as both educators and advocates for our products, processes, and practices that help us revolutionize how our medicines create value in society.

Position Job Description

  • Develop payer and key account customer strategy for Service Agreements across all customer segments and products

  • In coordination with Brand Marketing, negotiate all Service agreements with GPOs and other organized customers

  • Manage all aspects of Service Agreements including development, review (Medical/Legal, Compliance & Procurement) and fair market value process in order to ensure timely execution

  • Oversee the execution of purchased services to include scheduling, recruiting, and the development and approval of resources

  • Collaborate with Oncology Managed Care Brand marketing to develop strategy and execute recommended tactics

  • Develop measurement plans to ensure all strategies are achieving intended outcome and recommend actions based on measurement

  • Responsible for budgeting and milestone payments of Service Agreements

  • Develop engagement strategy for Pathways/EMR-EHR companies within the Oncology space

  • Develop Oncology "above brand" resources for Surround Sound/Sales Support teams

  • Align Organized Customer Access/Reimbursement (OCAR) strategy with appropriate IAM teams

  • Ensure compliance of all tasks with established Guidance

  • Perform other duties as assigned

Required Experience and Skills:

  • 5+ years in Healthcare industry (includes experience in a customer facing role and experience in marketing/strategy roles can include early strategic support roles such as promotion management, market research, or similar roles)

  • 8-10 years general marketing, sales and/or consulting experience

Preferred Experience and Skills:

  • 3+ years of Oncology Marketing/Sales experience

  • Strong Project Management Skills

  • Customer facing experience with assigned segment customers (e.g. HCC or Hosp/AMC customers, etc.)

  • Portfolio management experience

  • Account Management/Contract negotiation experience

  • Experience in pharmaceutical/bio-tech industry

  • Conducted long-range planning; Profit Plan/budgeting

  • Experience using SCOPE/L3 tools, PromoMats, and SAP

  • 3+ years of relationship/account management experience

Minimum/Preferred Education Requirements

  • Bachelors Degree

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

EEOC GINA Supplement​

OFCCP EEO Supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Remote Work


1st - Day

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Requisition ID: R127885