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J&J Family of Companies Key Account Manager (Carolinas) – Actelion, a Janssen Pharmaceutical Company of Johnson & Johnson in Raleigh, North Carolina

Actelion Pharmaceuticals US Inc., a Janssen Pharmaceuticals Company of Johnson & Johnson, is recruiting for a Key Account Manager for the geography of South Carolina and Eastern North Carolina.

Actelion is a leader in the science and medicine of a rare disease, pulmonary arterial hypertension (PAH), with over 18 years of experience in this devastating cardiopulmonary disorder. Our focus is on discovery, development and marketing of innovative drugs for highly unmet medical needs. Actelion combines the innovation, entrepreneurial spirit and flexibility of biotech with the financial resources, training resources, risk management, regulatory and commercial discipline of a large pharmaceutical company. We have ambitious plans to keep improving and growing – and are looking for people as innovative as ourselves. For more information, go to https://www1.actelion.us/

As a Key Account Manager (KAM), this role coordinates all Customer Care Area (CCA) activity to meet customer needs through collaboration with Territory Managers, Therapy Access Managers, Area Specialty Managers, Medical Science Liaisons. The KAM will be the key point of contact to prioritize key accounts within the CCA to communicate the breadth of Actelion products and services. Responsible for delivering on the sales and business goals for the CCA.

Primary responsibilities of the Key Account Manger include the following. Other duties may be assigned.

  • Collaborates with the cross functional CCA team to develop account plans

  • Representing the CCA team, presents account plans to cross functional management team

  • Develops new business and maintains existing business within CCA by building and sustaining strong, trusting relationships with customers

  • Maintains ownership of most key customer accounts (PAH clinics/centers)

  • Creates and facilitates alignment between all CCA team members

  • Coordinates effectively with peers, internal departments, and customers to ensure that key issues are understood and addressed, and priorities are set appropriately

  • In partnership with DM, collaborates with team members, including TM, ASM, BD, MSL, and TAM

  • Responsible for creating a unified and positive experience for customers within CCA and accountable for addressing customer feedback

  • Works closely with CCA teammates to achieve business goals through spending time in the field, executing business plans and planning/attending speaker programs

  • Understand specialty pharmacy network and business dynamics

  • Supports critical educational initiatives within the CCA

  • Manages their individual budget within the CCA

  • Works with cardiology, pulmonary and rheumatology fellows of institutions to develop future thought leaders in the field of PAH



+ + BA/BS

  • 10 years of field sales experience in the pharmaceuticals industry AND/OR five or more years Commercial Specialty experience in cardiovascular, rheumatologic and/or pulmonary disease states.

  • Approximately travel up to 50-70% of the time

  • Adheres to PhaRMA, OIG, and corporate policies and procedures


+ + Working knowledge of managed care and hospital sales

  • PAH market and product knowledge

  • Proven success working in a cross functional and/or team environment

  • Self-starter with a proven track record of high performance, strong clinical knowledge

  • Superior communication skills and excellent follow through

  • Proven sales track record

  • Success exhibiting peer leadership, mentorship and coaching new hires as well as the rest of the team

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Primary Location

United States-South Carolina--

Other Locations

United States-North Carolina


Actelion Pharmaceuticals US Inc (6252)

Job Function


Requisition ID