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Delivery Lead- Technology

Richmond, Virginia

Job Description:

About us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Overview:

Product Owner for VM Central, the APSE Vulnerability Simplification Platform’s knowledge base for enterprise remediation knowledge and instructions. This role will facilitate a cross-functional work team to identify what vulnerability remediation knowledge needs to be maintained in a centralized repository, establishing a tool-agnostic process to organize and govern the knowledge, and continuously assess tools for storage and presentation of content, including virtual assistant tools. This role will also oversee the technical writer resources assisting with creating vulnerability title instructions as new titles are created and assigned by GIS.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Manages coordination of delivery and dependencies across multiple teams

• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline

• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule

• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements

• Supports resource planning for delivery and execution

• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• 2+ years as a Product Owner

• Experience with scoping, creating, and maintaining procedures and work instructions

• Experience with facilitating and influencing cross functional work groups

• Understanding and experience with change and quality control procedures

• Prior experience in Confluence and JIRA to document content and retain knowledge artifacts

• Interest in assessing emerging knowledge products and artificial intelligence tools

• Proficient in Microsoft products to include Creating materials that to be presented at a senior leadership level (Powerpoint, Excel, Visio, etc)

• Basic understanding of IT Application & Server Architecture and Vulnerability Management

Desired Qualifications:

• Ability to facilitate and influence outcomes in a matrixed, cross functional environmentc

• Ability to summarize, communicate and engage at a senior leadership level in Global Technology

• Ability to continuously prioritize work efforts according to changing priorities of the program team and leadership asks.

• Self-Starter, intellectually curious, and eagerness to learn

• Able to work in a very fluid & fast paced environment

• Strong organizational skills

Skills:

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.