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CARMAX Director, Fleet Safety & Compliance in Richmond, Virginia

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Director, Logistics Safety and Compliance

Home Office - Richmond, VA

About this job

CarMax is seeking a Director of Logistics Safety and Compliance to join the Logistics Team located at the Home Office in Richmond Virginia. As a safety-minded professional, the Director of Logistics Safety and Compliance is responsible for leading a broad range of programs and initiatives including safety, compliance, and training to ensure the prevention of injury and illness as well as continuous improvement and development of the Logistics Safety Program.

This role is designed to build, develop and implement safety and compliance programs to instill an unmatched safety culture and ensure regulatory compliance. This person is also accountable for influencing and persuading across various levels of the organization, including partners in Legal, Environment, Health and Safety and Executive Leadership. This role will lead a team accountable for content and subject-matter expertise for best-in-class training programs.

Vision, Strategic Leadership and Collaboration

  • Develops and implements strategic initiatives for the Central Support of Fleet Safety and Compliance.

  • Responsible for ensuring the broader CarMax organization, our nationwide fleet of 1300+ drivers and 600+ trucks, and our fleet partners are in regulatory compliance with DOT, FMCSA, and all regulatory agencies.

  • Develop and reinforce a safety culture that prevents accidents, incidents and injuries.

  • Provide oversight and strategic direction of a team responsible for developing safety and compliance-related training program content for all Logistics roles.

  • In partnership with Procurement, select and manage vendor partners to develop and execute a best in class safety, compliance and training program.

  • Manages multiple initiatives impacting the Logistics organization ranging from medium to enterprise wide in scope.

Team Development

  • Leverage existing and emerging technologies that will streamline processes and increase efficiency for the Logistics organization, thereby allowing associates to engage in more critical thinking activities and decision support

  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.

  • Mentor and develop associates using a supporting and collaborative approach assigning accountabilities, setting objectives, establishing priorities and monitoring and evaluating results.

  • Engage with leadership and team members to develop opportunities for mentoring, cross-training, and development of team members with an eye toward building bench for succession within Logistics and the broader business.

What you will do: Essential Responsibilities

Safety Program Development:

  • Oversee the development, implementation, and management of comprehensive fleet safety programs to minimize accidents and injuries.

  • Establish safety policies and procedures, ensuring alignment with industry standards and regulations.

Regulatory Compliance:

  • Stay abreast of and ensure compliance with federal, state, and local regulations governing fleet operations.

  • Monitor changes in regulations and update policies and procedures accordingly.

  • Work closely with legal and regulatory affairs teams to address compliance issues.

Risk Management:

  • Identify potential risks within the fleet operations and implement strategies to mitigate them.

  • Ensure the team is appropriately investigating accidents and incidents, conducting root cause analyses and implementing corrective actions. Provide guidance and direction for critical or escalated cases as needed.

  • Manage relationships with insurance providers and participate in claims management.

Safety Performance Metrics:

  • Establish and monitor key performance indicators (KPIs) related to fleet safety.

  • Analyze data to identify trends and areas for improvement in safety performance.

  • Implement strategies to continuously improve safety metrics.

Driver Training and Certification:

  • Oversee driver training content to ensure compliance with safety regulations and industry best practices.

  • Implement certification programs for drivers, ensuring they meet necessary qualifications and standards.

Technology Integration:

  • Evaluate and capture requirements for technology solutions that enhance fleet safety and compliance.

  • Utilize telematics and other tools such as Electronic Data Logs, Driver App, In-Cab and Side-View cameras to monitor driver behavior and vehicle performance.

Audit and Inspection Management:

  • Oversee a team of Field Auditors and ensure regular audits and inspections of fleet operations are conducted to ensure compliance with safety standards.

  • Collaborate with internal and external auditors to address findings and implement corrective actions.

Budget Management:

  • Develop and manage the budget for the fleet safety and compliance department.

  • Optimize resource allocation to achieve safety and compliance goals efficiently.

Qualifications and Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Master’s degree in an equivalent field preferred. Bachelor’s degree required.

  • 7+ years Fleet Safety and Compliance experience

  • In depth knowledge of FMCSA and DOT 49 CFR and state regulations governing drivers and fleet requirements.

  • Ability to understand latest industry trends and their potential impact for CarMax.

  • Team management experience, strongly preferred.

  • Training design and delivery experience, preferred.

  • Retail management experience, preferred.

  • CarMax field experience, preferred.

Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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