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Job Information

Pfizer Sr Manager, Capacity Planning in Rocky Mount, North Carolina

What You Will Achieve

This position reports to the Site Supply Chain, Logistics and Customer Service lead. The Sr Capacity Planning Manager is responsible for collaborating with cross functional teams to drive planning and execution process improvements that will reduce planning errors, improve planning decisions, and optimize for network performance to effectively manage site capacity and master data requirements across all site operational functions.

How You Will Achieve It

  • Collaborate with Global Supply Chain and site cross functional teams to define and deploy site Sales and Operations Planning (S&OP) process.

  • Develop and deploy master data governance program across the site.

  • Define, measure, analyze, control, and improve S&OP process and develop clearly defined metrics

  • Collaborate with Site Planning & Scheduling Manager to ensure master schedules align with capacity plan to deliver continuous supply to our patients.

  • Develop capacity simulation processes to run sensitivity analysis for growth and present to senior leaders on a quarterly basis.

  • Lead resolution of key supply-demand/service-cost issues

  • Facilitating relationship between site operations and market customers.

  • Securing accurate demand plan for the site by proactively managing changes and exceptions in multiple systems.

  • Analyzing and negotiating supply strategy and maintaining supply chain agreements with each customer.

  • Coordinating customer communications and site customer service metrics.

  • Interacting with multiple plant departments to ensure that customer service and inventory goals are met.

  • Supporting new product launches, product transfers and change projects.

  • Providing input into the site Sales/Demand and Operations Planning process.

  • Manage group of colleagues who are responsible for the following: Initiating, reviewing and maintaining orders and documentation for use in manufacturing, planning and warehouse; develop and track adherence to site capacity plans through manufacturing, inbound quality, final release quality and logistics.

  • Creating a state of audit readiness and participating in and/or leading self-audits.

  • Executing HR processes (staffing, development planning, talent assessment, performance management, succession planning, discipline, recognition).

  • Develop process to assess and mitigate assumptions, risk, and adjustments to operational plan using all cross functional team input and impact to financial and supply plans.

  • Analyze and upload timely and accurate periods of 18 months' operational capacities monthly

  • Lead monthly Capacity Planning meeting to achieve consensus between functions and stakeholders

  • Lead the coordination, facilitation, and documentation of regularly scheduled capacity planning meetings and escalate to senior leadership any critical outliers.

  • Review, store, and backup final adjusted and unadjusted capacity plans

  • Create and drive continuous improvement of world-class demand planning and S&OP processes


  • Maintain adequate supply products to four continents; meeting compliance standards of over 18 countries.

  • Manages master data records for over 300 Finished Good SKU's

  • Supply 130 Medically Necessary and Significant DP SKUs.

  • General Characteristics - Everyone a leader..."Find a way to lead." Learning the organizational "ropes". Learn activities and tasks associated with own role. Intro to leadership/values. Alert to how some leader behaviors apply to self and role.

  • Focus on Performance - Consistent delivery of assigned, on-time, as promised, high quality work. Basic company/industry knowledge (purpose/products/structure). Strong evidence of curiosity and some signs of initiative. Begins developing relationship networks.

  • Inclusive Environment - Welcomes new members. Advocates for inclusion of others. Shares information with teammates/work partners. Works well with people who have different ideas, perspectives and cultural backgrounds. Shows empathy and understands the importance of being sensitive to others' feelings.

  • Open Discussion and Debate - Shows curiosity about, and openness to, other points of view. Has basic awareness of his/her impact. Accepts and uses feedback. Listens actively and clarifies expectations. Demonstrates courtesy and professionalism in interactions with others. Expresses frustrations and concerns in an appropriate manner/avoids sarcasm. Supports decisions even if own opinion doesn't prevail.

  • Manage Change - Reacts helpfully to imposed/unanticipated changes when announced. Asks for assistance if necessary. Contributes to creative conversation (e.g., brainstorming and innovation). Willingness to accept new tasks and projects. Adapts successfully to shifting priorities, modifications to procedures and processes.

  • Develop People - Contributes when team is in feedback "mode". Offers own feedback. Helps to clarify comments of others. Shows evidence of concern for own and others' development. Shows an interest in continuous learning and personal development. Accepts and acts on feedback and coaching.Align Across Pfizer - Works well with colleagues from other business units. Asserts own point of view but puts equivalent energy into seeking and trying to understand other functional/unit perspectives. Learns the firm's values and vision. Complies with all firm policies and procedures. Shows concern for company-wide well-being.



  • Bachelor's degree is required, in Integrated Supply Chain Management preferred or related field and a minimum of 9 years of experience;

  • OR Master's degree plus 7 years of experience is required.

  • Hands on experience with supply chain ERP software SAP required.

  • Previous experience as a manager of colleagues is required and experience leading OTE and Staff work force is preferred.

  • Sales & Operations Planning leadership experience required. APICS Certification desired.

  • Functional/Technical Knowledge:SAP (APO, SNP, ECC), Microsoft Office programs; specifically Excel, PowerPoint, Outlook and Word.

  • Exposure to multiple manufacturing practices, supply chain management, inventory maintenance and project management experience highly desirable. The candidate must have excellent verbal and written communication skills, presentation skills, ability to share vision, direction, and data with colleagues across all levels and in a wide range of different work groups. Demonstrated skills in leading, planning, integrating, coordinating similar/related teams, work processes and/or functions. Thorough knowledge of continuous improvement methodologies, including Lean.

  • Comprehensive demonstrated skills in facilitating trust, understanding, growth, empowering and enabling employee, business and customer relationships. Proven track record of delivering results consistently while being a role model for the Pfizer Leader Behaviors

  • (Business Acumen, Acts decisively, Seizes accountability, Holds people accountable, Grows others, Leads change, Self-Awareness and emotional intelligence, Commits to "One Pfizer" and Builds effective teams).

  • Supply chain planning, exposure to multiple sites/practices and project management experience desirable.

  • Demonstrated skills with ERP systems; SAP (APO, SNP, ECC) experience highly desirable.

  • Strong and practical leader with proven track record of achievement in implementing change.

  • Excellent analytical skills, including strategic thinking, ability to frame problems and opportunities using supporting data, problem solving and measuring impact.

  • Demonstrated leadership skills, ability to lead change and influence without direct authority.Excellent verbal, written and presentation communication skills with the ability to share at all levels of the organization.

  • Proven ability to devise and manage metrics/scorecards to measure effectiveness and productivity; strong analytic skills. Demonstrated experience in developing and implementing strategy-driven performance measurement systems (e.g., balanced scorecard).

  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.


Job will include standing, walking, and sitting. Travel to other Pfizer sites may be required infrequently. This position will operate primarily on first shift.


  • Must be able to travel up to 30%

  • Weekend or evening work may be required as supply situations dictate.

Other Information:

  • Relocation support available

  • Work Location Assignment:Flexible

Last date to apply: 12/9/2022

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Logistics & Supply Chain Mgmt