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Job Information

UnitedHealth Group General Manager Infusion Pharmacy Operations - Roseville, MN in Roseville, Minnesota

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The General Manager position fills an important leadership role for Optum Infusion Services, where we offer high-touch clinical management programs for patients living with high-cost chronic diseases and are focused on enhancing quality of life while reducing costs for clients - helping to engage patients and provide better health outcomes. As a General Manager you will be responsible for our Roseville, Minnesota infusion branch, providing leadership and operational guidance to a variety of professionals, including registered nurses, intake personnel, home infusion pharmacists and patient care coordinators. This role requires someone who can succeed in influencing others and managing in a matrixed business environment. It requires the right blend of clinical experience (pharmacist or registered nurse), administrative experience, financial experience, and operational experience. You will be responsible for the overall quality of products and services provided, and tasked to improve efficiencies, reduce costs, improve sustainability, and maximize profitability within the operation.

Primary Responsibilities:

  • Accountable for driving the branch to achieve and surpass productivity, profitability, cash flow and business goals & objectives

  • Responsible for and overseeing the delivery of care to all patients served by branch

  • Represents the organization with all referral sources, physicians, and the community on an as-needed basis in conjunction with other internal clinical and Sales resources

  • Communicates as needed with appropriate Corporate leadership concerning new developments and/or problems within the local branch and/or market

  • Provides guidance and leadership through direct and indirect management of Intake, Nursing, and Pharmacy as a cohesive process of patient care

  • Directly manages clinical & operational functions to ensure smooth daily operations and continuous improvement in patient care (including direct patient care as a clinician, where appropriate)

  • Creates, manages, coordinates, and executes all operational strategies and implements tactical plans for the branch that meet and exceed company expectations

  • In partnership with RVP, directs short-term and long-range planning and budget development for the branch to support strategic business goals

  • Oversee reporting and monitoring of branch performance metrics

  • Accountable for compliance with state and federal Pharmacy & Nursing regulations for branch location

  • Participates in the interviewing, hiring, training, and termination of employees

  • Participates in business development activities to support development of functional, efficient, and patient-oriented programs for the branch

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or higher

  • 5+ years of management experience

  • 3+ years of experience in the home infusion business or related business

  • Solid working knowledge of pharmacy, nursing, budgeting, sales, business development, and strategic planning in healthcare

  • Intermediate or higher level of proficiency working with MS Office (Word, Excel, etc.)

  • Willingness to wear a company provided mask whenever in presence of patients

  • Ability to work from home temporarily when required due to space limitations

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

  • MBA, DPharma, BS in Pharmacy, BS in Nursing, etc.

  • Ability to generate respect and trust from staff and external constituencies

  • A track record of performance excellence meeting targets and objectives; the ability to manage multiple, complex priorities within demanding timeframes

  • Possess a solid patient service orientation

  • Possess a passion for and commitment to a consumer and client driven culture

  • Respectful and outstanding leadership skills that motivates staff to exceed expectations

  • The ability to articulate a vision and strategy in a way that inspires and motivates a team and focuses their energy on achieving business goals

  • Proven ability to lead a proactive clinical & sales organization and ensure accountability for results that maximize contribution to business objectives


  • Excellent communication, time/project management, problem solving, organizational, and analytical skills

  • Excellent leadership practices of being customer centric, cultivating team engagement, facilitating execution plans, creating high-performing teams, communicating enterprise purpose, managing team structures, operations and processes, resilience and resourcefulness, and managing team boundaries

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.