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Job Description

Essential Duties and Responsibilities

• Collaborate with Raymond James Financial Advisors, senior leadership, and alternative investment fund partners to troubleshoot service issues, including, but not limited to, new investments, commission payments, pricing, client statements, and redemptions.

• Assist with basic technological concepts (e.g., data structures and database design) to work with IT professionals on process improvement and risk mitigation projects.

• Manage the operational infrastructure of Raymond James’s alternative investment platform.

• Engage with Financial Advisors, alternative investment Fund Sponsors, and home office departments to support all operational aspects of the Alternative Investment platform.

• Submit client investments to fund sponsors, conduct client suitability reviews, generate trade confirmations, update positions and valuations on client statements, process redemptions, and maintain account performance details.

• Identify opportunities to create efficiencies and assist with complex research and investigations.

• Orient and train new team members.

• Perform other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of:

• Office practices, procedures, and methods

• Basic accounting concepts

• Operations at an alternative investment firm, institutional consultant, or broker-dealer

• Advanced MS Office applications, including Excel functions such as pivot tables and formulas

• SEC rules defining client accreditation standards

• Basic database and technology concepts

• Increasing business process effectiveness and efficiency through technology

• FINRA and SEC rules

Skill in:

• Organization and time management to prioritize workload, handle multiple tasks, and meet deadlines

• Project management

• Effective verbal and written communication with detail and precision

• Critical thinking and problem-solving with limited supervision

• Operating standard office equipment and using required software applications

Ability to:

• Build effective working relationships

• Collaborate with IT to design, test, and deploy projects

• Coach others in skill development

• Execute instructions and seek clarification when necessary

• Provide courteous, timely service to customers

• Communicate clearly and concisely

• Convey information effectively through formal and informal documents

• Work under stress and pressure with high workloads and deadlines

• Plan, organize, and coordinate work assignments

• Promote team cohesiveness and effectiveness

• Pay close attention to detail

• Perform tasks with limited supervision and high accuracy

• Multi-task, work in teams, self-motivate, innovate, work independently, adapt, accept and lead change, and meet deadlines

Educational/Previous Experience Requirements

• Bachelor’s Degree or equivalent with a minimum of three years’ experience, or an equivalent combination of education, experience, and/or training.

Licenses/Certifications

• SIE required (unless exempt or grandfathered)

• Series 7 and Series 99 or ability to obtain within one year

Education

Bachelor’s

Work Experience

General Experience - 7 to 12 months

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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