We Hire America Jobs

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Information Management Analyst - Intermediate Level, you will be part of Member Information Management Team in USAA’s Enterprise Data and Analytics. They will perform as Data stewards for member Operational data who are responsible for Data quality, metadata, Data Security, Data access and business rules. This role requires coordinating with IT teams, Experience owners, consumers, Governance teams for defining/documenting/following rules and standards.

Within defined guidelines and framework, handles and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to handle and analyze information and data including master and reference data in alignment to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions:

• Metadata management to ensure information is understood.

• Data Quality to ensure data is measured and trusted.

• Retention Management to ensure data is retained and purged appropriately.

• Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.

This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX location. Relocation assistance is not available for this position.

What you'll do:

• Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately.

• Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.

• Maintains metadata repository and proper metadata association.

• Supports team members in reviewing, validating, and recording metadata and data quality information.

• Develops and documents definitions and data quality rules that support critical business processes.

• Support the maintenance of metadata repository and proper metadata association.

• Documents data quality plan and implementing approved data quality rule checks.

• Monitors data quality results, reports and dashboards, and calls out as appropriate.

• Supports documentation and update of data quality corrective action plans.

• Support creation and maintenance master or reference data

• Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT.

• Support and begin to define the development of processes and enhancements to mitigate data quality risks.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Business or Science field; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science field.

• Working knowledge of data management practices and awareness of data governance theories and tools.

• Beginning SQL knowledge including SQL-based languages.

• Ability to build business knowledge through substantial partnerships at the individual contributor and leadership levels.

• Demonstrated critical thinking and problem-solving skills.

• Demonstrated presentation and communication skills.

What sets you apart:

• Analysis and troubleshooting skills. Able to identify a data related issue and work with others to see it resolved.

• Basic understanding of relational databases and data modeling design concepts for both on prem and Cloud

• Critical Thinking and awareness of Artificial intelligence data models

• Member/Customer Domain knowledge (for ex: personal profile, military)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $67,220.00 - $121,000.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.