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Why USAA?

Provides liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects.

The Opportunity

Employer: United Services Automobile Association

Tasks: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Facilitates the analysis and design of technology solutions supporting IT delivery functions to ensure business needs are met. Drives the gathering of technical requirements using interviews, requirements workshops, surveys, business process analysis, use cases scenarios, task inquiry and workflow analyses. Participates in analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility and conformance to standards. Facilitates traceability of approved and base lined artifacts throughout the solution development life cycle to include specifications, design, development, testing, implementation and defect prioritization. Collaborates with quality assurance resources and subject matter experts to establish the testing approach including usability and performance needs. Assists quality assurance leads with the planning and review of test artifacts. Facilitates clarification and active participation in defect management activities to confirm requirements are being met. Manages change control activities for affected system artifacts. May telecommute. (Ref: 20972.284.5)

Requirements: Bachelor’s degree in Computer Science, Electrical Engineering, Data Analytics, Information Technology or related field and 4 years of experience in the job offered or in an analyst-related occupation. Position requires experience with:

• UML modeling techniques and use case development;

• AML IT DQ, De-Tokenization, and E-3 frameworks;

• IT Vulnerability Management using Patch, Configuration Compliance, PEN Test Analysis;

• Application Vulnerabilities, SAST/DAST, and Mitigation;

• Application and network vulnerability scanning tools;

• Analytical and reporting knowledge in ServiceNow;

• Troubleshooting skills with SNOW, VIT’s & CTR’s;

• Waterfall and Agile;

• Experience with Data analytics including data requirements and analysis;

• Defect management and root cause analysis;

• Actimize data source implementation and troubleshooting;

• SQL, ETL or DataStage;

• SQL Server Management Studio, Oracle, Snowflake, DB2, or Salesforce;

• Control-M for job automation;

• Qualys;

• Rally;

• JIRA; and

• Archer.

Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288

Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

#DNP

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.