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Job Information

USAA IT Systems Analyst Senior (remote optional) in San Antonio, Texas

Purpose of Job

We are seeking a talented IT systems analyst for either our San Antonio, TX, or Plano, TX facilities. This person may also work remotely in a 100% Remote Work Environment.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are determined between each employee and the employee’s manager.

The IT Vulnerability Management team serves as the liaison between InfoSec and the IT teams. We provide oversight, analysis, reporting, escalation, and technical support services for all vulnerabilities. We also provide coordination with risk, compliance, audit, legal, and architecture to ensure we are managing the risk well. Team members have the opportunity to meet teams from all over USAA and make a difference for our members.

Provides liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Serves as a SME for business topics for multiple IT delivery functions.

  • Serves as a conduit between IT delivery functions and the business functions through which their technical requirements flow.

  • Employs creativity, ingenuity, and innovation in the search for technology solutions designed to support analyses and business need.

  • Proactively communicates and collaborates with customers on the analysis of business needs and requirements to deliver solution artifacts as needed.

  • Leads analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards.

  • Leads traceability of approved and base lined artifacts through the software development life cycle to include specifications, design, development, testing, implementation and defect prioritization.

  • Provides guidance and review of test artifacts to ensure coverage of testable requirements.

  • Provides certification and actively participates in defect management activities to confirm requirements are being met.

  • Contributes to project successes by partnering with Program Management to understand program plans and strategy.

Minimum Requirements:

  • Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree.

  • 6 years of related work experience such as business and/or project management, business/system requirements, and technical analysis.

  • Advanced knowledge of multiple software delivery life cycles (Waterfall and Agile).

  • Advanced working knowledge of business productivity products, tools and applications.

  • Advanced understanding of system architecture and knowledge of software development concepts.

  • Experience of modeling techniques (e.g.UML) and use case development as well as experience with one or more software development frameworks.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

  • Familiarity with common security vulnerabilities and the ability to judge their severity and impact to the business

  • Understanding of technology components, interaction between layers and services for applications and infrastructure to include knowledge of networking, servers, storage, virtual environments, firewalls, middleware, applications, and associated concepts.

  • Strong analytical problem-solving skills to analyze complex security requirements and relate them to appropriate security controls.

  • Experience with Patch vulnerabilities and remediation and/or SAST/DAST/IAST vulnerabilities and remediation

  • Experience with Secure configuration vulnerabilities and remediation

  • Experience with AppSec and vulnerability management for all aspects of DevSecOps/Cloud, Agile, CI/CD pipelines

  • Experience with penetration testing against products and systems, including mobile devices, servers, web services, and web applications, wireless networks

  • Experience supporting initiatives related to satisfying regulatory requirements

  • AT LEAST one of the following Certifications: CISSP, GSEC, GICSP, or CCSP

  • Green Belt/Black Belt certification or demonstrated process improvement experience a plus

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500 *(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.