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Western Union Group Leader, Regional IT Delivery Lead for Digital Banking in San Francisco, California

Group Leader, Regional IT Delivery Lead for Digital Banking– San Francisco, California OR Denver, Colorado OR Austin, Texas OR New York, New York

Do you have a passion for working in a dynamic, fast-paced environment? Are you excited by an opportunity to join a high-performing team working for a global leading FinTech company? Join Western Union as a Group Leader, Regional IT Delivery Lead for Digital Banking!

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuit of better

In this crucial role you will be accountable for IT delivery across a global region for the ecosystem strategy, including a Digital Banking / Wallet, crypto, card products and other financial services. Building and launching new digital banks across jurisdictions, scaling existing businesses and optimizing the digital conversion funnel for customer onboarding across both the MT business and wallet business. In this role, you will be accountable for growing and scaling our existing digital business that includes +9m customer and 1b of annual revenue through our financial ecosystem strategy.

You will build out the Digital Bank / wallet and crypto IT product for the region. Ensure the money transfer and bill pay business today continues to operate on the new digital platform at the same conversion and transaction level or higher. Build a seamless one click or smooth upgrade journey for money transfer customers to the wallet. Enable a seamless customer journey to upsell / cross sell incremental products to our customers Build out of a roadmap of incremental products to launch after the wallet is available.

You will manage and build out our real time payments solutions and expand new pay-in and payout channels. Coordinate across the Western Union IT teams and development solution integrators (SIs) to strategically build and maintain real time payment networks. Mature the IT operations support for core banking and the charter of accounts globally. As new products get launched, enhance the automation, controls and IT support to cover those new systems and products globally to offer best in class customer service.

You will need 10+ years experience building business critical products and launching in market. Driving alignment across stakeholder groups. Tracking progress and supporting where needed. Facilitating and expediting problem solving. Ensuring delivery of planned results. Experience in building revenue streams through banking products, cards, lending and customer cross selling.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws


The on-target earnings range is $225,841 – 376,401, which includes a base salary of $161,315-268,858, short-term (20% of base), and long-term (20% of base) incentives that align with individual and company performance. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, flexible time off, and access to best-in-class development platforms, to name a few! To view details of our benefits, visit https://mywubenefits.com/ .