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Job Information

UnitedHealth Group Clinical Sales Liaison - San Jose, CA in San Jose, California

Nurses wear many hats. Optum Specialty Pharmacy Infusion Services offers you the opportunity to combine your strong clinical skills with your training and influencing skills to introduce fellow practitioners and patients to a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The Clinical Sales Liaison is responsible for patient education and sales in a hospital setting. This Clinical Sales Liaison will work directly with case managers and discharge planners to process home infusion referrals within the hospital systems. This position requires sales training as directed by Regional Sales Director.

If you are located in the San Jose or Palo Alto, CA area, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Provide clinical education and manage marketing services to hospital and physician referral sources to ensure awareness of Optum Specialty Pharmacy Infusion Services programs and services

  • Assess and coordinate, in partnership with Case Managers and Discharge Planners, home infusion services to assist with determining the plan of care administered by Optum Specialty Pharmacy Infusion Services under the direction of the patient’s physician

  • Provide patient and caregiver training on therapy, monitoring, and side effects; demonstrate procedure for administering therapy in the home, with a return demonstration from the patient / caregiver

  • Maintain and grow facility customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts

  • Conduct in-services and continuing education programs for referral sources and / or their support staff; partner with Regional Sales Director on presentations to current and potential accounts

  • Meet or Exceed quarterly revenue and referral goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current LVN license

  • 2+ years of Hospital/DME/Home Care or Case Management related experience

  • 2+ years of IV related clinical experience

  • 2+ years of experience working with laptops and / or tablets - including the ability to type and talk at the same time and toggle between multiple applications

  • Demonstrated effective communication and teaching skills with patients, family members, and other staff members

  • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area

  • Travel within local assigned territory

  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • Current, unrestricted RN license in the state of practice

  • 2+ years of home healthcare experience

  • 1+ year of hospital liaison experience

  • 1+ year of sales and customer service experience

  • Knowledge of the Infusion Nursing standards (INS) and nursing process

  • Ability to work autonomously, managing own workload and seeking out opportunities to expand service opportunities

Careers with Optum Infusion Pharmacy . If you choose a career with Optum Infusion Pharmacy, you’ll join a team that is dedicated not only to delivering the latest in home infusion therapy, but also providing that care in a patient-first approach that offers better outcomes. As part of the Optum and UnitedHealth Group family of businesses, we strive to help our patients feel comfortable in their regimen so they can receive the treatment they need while maintaining the lifestyle they prefer. At Optum Infusion Pharmacy, you’ll join a team that inspires you to do better every day, resulting in your life’s best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: IV, Registered Nurse, LVN, Licensed Vocational Nurse, healthcare, customer service, sales, INS, nursing, Infusion Sales, Clinical Liaison, Case Management, San Jose, Palo Alto, CA, California, Telecommute, Telecommuter

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