Marriott Admin Assistant I in Santa Ana, California

Job Number 18003D86

Job Category Administrative

Location Western Casualty Claims Office, Santa Ana, California VIEW ON MAP

Brand Corporate

Schedule Full-time

Relocation? No

Position Type Management

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TITLE: Claims Assistant

JOB CODE: 706200

DEPARTMENT: Western Region Casualty Claims

DATE: 12/5/18


Responsible for the timely and proper completion of all assigned administrative tasks to fully support the needs of a specific technical unit in the regional office.


  • Review new losses to ensure proper coding;

  • Create new losses as assigned by Management Team;

  • Research unidentified mail and forward to appropriate person timely;

  • Create new vendors as assigned;

  • Pull error reports from iVOS and forward to Claims Unit Managers for review;

  • Pull, print and forward ISO Claims Search reports as needed;

  • Prepare and mail objections letters as assigned by technical staff;

  • Schedule medical appointments for claimants as directed by technical staff;

  • Mail out appointment letters, schedule interpreting services as needed;

  • Retrieve and deliver faxes on a regular schedule;

  • Open, date stamp, index and deliver mail to technical staff on a daily basis;

  • Apply postage and send mail (including overnight and batch) on daily basis;

  • Financial transaction management – log recoveries and issue payments, escheat process.

  • Provide friendly and hospitable coverage at receptionist desk;

  • Proficient in Microsoft office: Power Point; Excel, One note, etc.

  • Prepare reports and presentations as directed,

  • Dedicated clerical support to various claims offices;

  • Provide coverage at receptionist desk, when required;

  • Basic Workers’ Compensation knowledge required;

  • All other duties as assigned by Regional Claims Admin Lead.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.