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Sr. Accounting Specialist - Global Payment Operations Reconciliation Center of Excellence

Scranton, Pennsylvania;Phoenix, Arizona; Newark, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business:

The Global Operations group is a centralized operations team supporting all eight (8) lines of business across the enterprise. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions. By maintaining a sound and structured control environment, Global Operations minimizes financial, reputational, and operational risks from occurring during the settlement of cash and securities each day.

The Global Payment Operations (GPO) organization delivers global wire repair and ACH (High/Low Value) payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

Process daily exception and case processing volumes related to various consumer products (ie: payment rejects, escheat due diligence, overdraft, misapplied balance transfers, etc.)

Job Description:

This job is responsible for resolving complex operational accounting functions and issues in accordance with standard procedures. Key responsibilities include conducting analyses of complex issues related to all operational accounting functions, such as general accounting, accounts payable, and accounts receivable. Job expectations include performing analytical research and leveraging judgment to make informed decisions using accounting systems and tools, following established processes, coaching and training employees, and handling exceptions and escalations within the Line of Business.

Responsibilities:

• Maintains accurate and complete records including ledgers, invoices, and receipts by referencing documents to verify, record, and process transactions

• Prepares financial reports and budgets and assists with audits to resolve discrepancies

• Processes and organizes invoices to ensure bills are received and paid in a timely manner

• Demonstrates an understanding of workflow processes and adheres to Service Level Agreements and federal and state laws, rules, and regulations

• Manages the end-to-end workflow process by using various accounting systems and tools

• Researches and analyzes complex procedures, cases, and situations that may come up during account reconciliation activities

• Responsible for the day to day resolution of complex operational accounting functions / issues including in depth analysis.

• Handles escalated situations that were unable to be resolved by the Accounting Specialist. Provides coaching and training to other associates

Required Qualifications:

• Minimum of 1 year of operational accounting experience

• Previous experience with general ledger

• Thorough understanding of debits and credits

• Knowledge of card products

• Proficient skills utilizing MS Excel and PowerPoint

• Excellent research, analytical & decision making skills

• Ability to multi-task and meet specific performance goals

Desired Qualifications:

• Experience with Recon Plus, PIX, eLedger, FDES, BOSS, Card IS, Content Navigator, MSS, BFT, Cashpro and TSYS

• Demonstrates ability to work flexible schedules and adapt quickly to change

• Demonstrates leadership skills consistently

• Excellent verbal and written communication skills

Skills:

• Business Acumen

• Financial Accounting

• Project Management

• Research

• Written Communications

• Attention to Detail

• Coaching

• Issue Management

• Regulatory Compliance

• Relationship Building

• Adaptability

• Business Process Analysis

• Critical Thinking

• Data Visualization

• Learning Delivery

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.