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UnitedHealth Group Behavioral Health APC, Chart Review and Oversight Auditor - Remote in Seattle, Washington

Careers at Landmark, part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what’s right for the people we serve, even when it’s not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We’re looking for driven people like you because changing the status quo takes dedication. Here, we’ll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life’s best work.(sm)

Landmark Health Advanced Practice Clinician, Chart Review and Oversight Program is designed to ensure that high quality documentation and care is provided across the organization inclusive of physical and behavioral health care. The Behavioral Health Advanced Practice Clinician (BH APC), Chart Review and Oversight Auditor will serve as the primary auditor for patients receiving behavioral health care delivered by the market / region BH APC in the role of Behavioral Health Consultant (BHC) as well as ensuring the fidelity of the Behavioral Health Clinical Model

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Completes routine auditing of assigned BHCs within a region and / or division to ensure quality documentation of behavioral health interventions and to ensure adherence with established standard operating procedures and documentation workflows

  • Shares areas of improvement and provides coaching to BHCs to ensure care is delivered per the Behavioral Health Clinical Model

  • Conducts behavioral health fidelity audits per assigned market / region to ensure the integrity of the Behavioral Health Clinical Model and to ensure adherence with established standard operating procedures and workflows

  • Partners with the National Behavioral Health Leadership team to share chart audit and fidelity outcomes and identify corrective action plans when appropriate

  • Shares chart audit and fidelity outcomes in a succinct and understandable way with markets / regions and clinical team members to ensure that opportunities for improvement in care delivery and documentation are identified and actioned

  • Tracks and trends audit and fidelity outcomes to identify areas of opportunity for behavioral health care delivery and integration company wide

  • Creates a safe and feedback-oriented culture to discuss and review chart review findings

  • Works closely with Landmark’s provider education team to identify areas of opportunity for educational improvements and enhancements

  • Performs other duties/projects as assigned


  • Reports directly to the team Supervisor with close collaboration with the Senior Director, Behavioral Health and other members of the National Behavioral Health Leadership Team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Licensed physician assistant specializing in psychiatric medicine and / or Licensed psychiatric nurse practitioner; completion of accredited program as a physician assistant

  • 3+ years of post Physician Assistant board certification and / or PMHNP board certification or similar

  • Knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems

  • Knowledge of clinical standards of care

  • Knowledge of adult educational/learning theory and practice

Preferred Qualifications:

  • CAQ certification in psychiatry and /or Psychiatric/Mental Health Nurse Practitioner (PMHNP)

  • Experience with consultation-liaison psychiatry, geriatric and/or complex populations

  • Excellent organizational skills with the ability to manage multiple priorities

  • Works independently and handles multiple projects simultaneously

  • Demonstrated ability to communicate, problem solve, and work effectively with people

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.