We Hire America Jobs

Description:

Join us for an incredible opportunity to be a part of our Overnight Front Office Team as an Overnight Front Office Manager at the Hyatt Regency Seattle! The Overnight Front Office Manager will support the Grand Hyatt Seattle, Hyatt at Olive 8 and Hyatt Regency Seattle.

The Overnight Front Office Manager leads the overnight agents whom are responsible for the guest registration process and communication of hotel services and promotions. This position manages the Front Office overnight, as well as Night Audit duties. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Additional responsibilities may include training, staff development and scheduling.

The salary range for this position is $66,100 to $95,700. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, and education.

As a colleague, we have you covered with awesome benefits and perks!

Benefits

• Position is eligible for relocation assistance

• Medical & Vision insurance

• Dental Insurance

• 401(k) & Retirement Savings Plan (RSP)

• Basic Life Insurance

• Short Term Disability Insurance

• New Child Leave & Adoption Assistance

• Paid Time Off

• Full-Time Colleagues:

• Vacation Time

• 10 days (80 hours) earned upon completing 1-4 years of service

• 15 days (120 hours) earned upon completing 5-9 years of service

• 20 days (160 hours) earned upon completing 10 years of service

• (2) Floating Holidays per year

• (6) Paid Holidays per year

• Regular Part-Time Colleagues:

• Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment

• Compassionate Leave

• Jury Duty Leave

• Seattle Paid Sick & Safe Time

• Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year

Perks

• Employee Assistance Program

• Discounted Rooms at any participating Hyatt location starting on your first day of employment

• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

• Free colleague meals during shift

• Hyatt Colleague discount program

• Tuition Reimbursement

• ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste, or any other group protected by law.

Qualifications:

Qualifications:

• A true desire to satisfy the needs of others

• Refined verbal and written communication skills.

• Ability to stand for long periods of time.

• Experience and a thorough understanding of Front Office & Night Audit operations.

• Open availability – ability to work overnight, weekends and holidays

• Great and thorough attention to detail

• Ability to stand long periods of time

• Previous customer service experience preferred

• Previous hotel background preferred

Primary Location: US-WA-Seattle

Organization: Hyatt Regency Seattle

Pay Basis: Yearly

Job Level: Full-time

Job: Front Office

Req ID: SEA004953

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.