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Description:

Join us for an incredible opportunity to be a part of our Grand Hyatt Seattle team as our Grand Club Concierge & Attendant !

Grand Clubs at Hyatt are exclusive, private lounges that cater to VIPs and our most loyal guests. These clubs offer a variety of food and beverage services as well as current periodicals and the latest in media options and technology. In addition to refreshing the lounge, assisting with food and beverage setup and service, the Grand Club Concierge is responsible for answering questions and making reservations or recommendations. This position offers the opportunity to engage in casual conversation and to indulge special requests.

The hourly rate for this position is $26.25. This position also has an established rate for colleagues who remain in the position for four years, which is $26.78/hour..

This position earns additional compensation from gratuities given at the guest’s discretion.

As a colleague, we have you covered with awesome benefits and perks!

• Medical Insurance offered at $106/mo upon 30 days of employment

• Vision Insurance

• Dental Insurance

• 401(k) & Retirement Savings Plan (RSP)

• Basic Life Insurance

• Short Term Disability Insurance

• New Child Leave & Adoption Assistance

• Paid Time Off

• Full-Time Colleagues:

• Vacation Time

• 10 days (80 hours) earned upon completing 1-4 years of service

• 15 days (120 hours) earned upon completing 5-9 years of service

• 20 days (160 hours) earned upon completing 10 years of service

• (2) Floating Holidays per year

• (6) Paid Holidays per year

• Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment

• Compassionate Leave

• Seattle Paid Sick & Safe Time

• Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year

Perks

• Employee Assistance Program

• Free Uniforms and Cleaning of your Uniform

• Discounted parking

• Discounted Rooms at any participating Hyatt location starting on your first day of employment

• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

• Free colleague meals during shift

• Hyatt Colleague discount program

• Tuition Reimbursement

• ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste or any other group protected by law.

Qualifications:

• A true desire to satisfy the needs of others in a fast paced environment

• Must have great communication skills and superior guest service abilities

• Must have physical stamina to lift moderate amounts of weight and remain on feet for majority of shift

• Must be able to work a flexible schedule including mornings, evenings, weekends and holidays, however this position is anticipated to work primarily the PM shifts; full-availability required

• Must have Food Handler's/MAST cards

• Prior experience in Food & Beverage, including roles as a Restaurant Server, Expeditor, and Banquet Server, required

Primary Location: US-WA-Seattle

Organization: Grand Hyatt Seattle

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: SEA005189

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.