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J&J Family of Companies Senior Manager, Rapid Response, Skin Health Reliability Team in Skillman, New Jersey

Senior Manager, Rapid Response, Skin Health Reliability Team - 2307008149W


Senior Manager, Rapid Response, Skin Health Reliability Team

Kenvue is recruiting for a Senior Manager, Rapid Response to be located in any of the following NA Consumer locations: Skillman-NJ, Guelph-Ontario, Markham-Ontario, Los Angeles-CA, Fort Washington-PA, Lancaster-PA, Lititz-PA.

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future—and yours.

Watch us here (https://www.youtube.com/watch?v=nV_CTZI50DI) .

What will you do

The Senior Manager, Rapid Response role is focused in three areas – 1) accelerated solution design and implementation, 2) proactive risk sensing, and 3) long term issue prevention. This manager leads high risk projects focused on accelerated compliant remediation of issues that have a high probability of causing significant impact to customer service. The Senior Manager leads high impact, high priority remediation activities across the North America organization, and at times may be global in scope. The Senior Manager will report directly to the Director of Reliability, NA Skin Health.

Key Responsibilities:

  • Manage and influence multi-functional teams in remediating significant issues or risks to product supply. Teams may include representation from Research & Development, Marketing, Sales, Engineering, Quality, Sourcing, Regulatory, Finance, Supply Chain Planning, Logistics, and internal and external manufacturing sites.

  • Apply business & technical skills and good judgment to assess risk quickly & optimally, decisively prioritize and triage issues based on severity and imminence, and eliminate or minimize impact

  • Partner with leadership to ensure communication is timely, roadblocks are quickly addressed, resource gaps are identified and resolved, risks are mitigated, and partners are aligned across multiple levels.

  • Proactively identify risk through various risk sensing techniques and develop detailed mitigation plans with robust contingency. Partner with cross functional leadership in building & delivering the overall Reliability Program to drive systemic improvement in supply reliability performance.

  • Utilize project management, dashboards, project metrics and lessons learned to improve customer service and avoid future quality issues


What we are looking for


  • A minimum of a Bachelor’s Degree is required.

  • 8 years’ experience in one or more relevant functions including Engineering, R&D, Sales, Planning, Finance, Marketing, Quality Assurance or Supply Chain Operations

  • 3 years’ experience managing projects

  • An independent self-starter with strong oral and written communication skills.

  • Proven ability to partner and communicate across functional levels, and to influence without authority within a matrix reporting structure.

  • Expert at challenging the status quo.

  • A solid understanding of business priorities, and proficient in marketplace dynamics, processes, tools within Supply Chain and Franchise while maintaining excellent customer focus.

  • The ability to evaluate risk, with robust knowledge of quality systems and project management tools (Microsoft project, GANTT, RACI, Lessons learned, FMEA, etc).

  • Proficient with MS Office, specifically with Excel and PowerPoint.


  • An MBA Degree.

  • FPX, PMP, Six Sigma/Process Excellence certification helpful.

What’s in it for you

  • Competitive Benefit Package

  • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

  • Learning & Development Opportunities

  • Employee Resource Groups

Kenvue is proud to be an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated base pay range for this position is $113,000.00 - $170,000.00. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Primary Location NA-US-New Jersey-Skillman

Other Locations NA-US-California-Los Angeles, NA-US-Pennsylvania-Fort Washington, NA-US-Pennsylvania-Lititz

Organization JNTL Consumer Health LLC

Travel Yes, 10 % of the Time

Job Function Operations (Generalist)

Req ID: 2307008149W