Pfizer Senior Associate, Solution Engineer in St. Louis, Missouri
The Solution Engineer will work under the direction of the Drug Safety R&D/Comparative Medicine/PharmSci Creation Center Lead supporting the BTX Pharmaceutical Sciences (BTXPS) organization to deliver key Digital solutions. The Solution Engineer is responsible for delivering technical solutions in a regulated space. This role requires strong collaboration across the team of other solution engineers, program managers, client partners, support staff, analysts, and business subject matter experts. It also requires the ability to work independently with a focus on high quality deliverables and a strong sense of accountability. This role will require a strong desire for continuous learning to stay current with the rapidly evolving technology landscape.
This role is responsible to deliver technology solutions supporting BTXPS in partnership with Client Partners, other Digital Teams, service providers, team members and stakeholders.
Partner with internal and external teams to define and implement technical solutions that improve Pfizer processes and end user experiences.
Facilitate the installation of new and upgraded software to support new solutions in BTXPS, helping to overcome technical challenges as needed.
Design, manage, and troubleshoot complex medium/large-scale systems on premise such as Chromeleon or OSI PI as well as assist in troubleshooting issues with medium/large hosted solutions such as MasterControl or ValGenesis.
Assist with the diagnosis of networking issues for critical equipment used in day to day tasks for BTXPS, understanding the escalation path and when to use it.
Evaluation of new and existing laboratory equipment to determine regulatory, data integrity, security requirements and opportunities to provide a technical solution to improve process.
Establish strong relationships with key partnering organizations (including but not limited to Digital Client Partners, BTx Pharm Sci Business Systems Operations (BSO) and BTx Pharm Sci Business Stakeholders) to strengthen delivery of cross-functional solutions.
Manage technical work activities of contingent worker resources to support enhancements and continuous improvements to services.
Bachelor's degree required in Computer Science, Engineering, or related field.
3+ years of relevant technical experience with emphasis on application engineering
Strong technical experience with infrastructure including but not limited to: Operating Systems, Databases, Security and Networking Technologies.
Ability to work independently and multi-task effectively
Flexible and willing to accept a change in priorities as necessary
Excellent oral and written communication skills, consensus building, facilitation, negotiation, and the ability to readily learn a new business area
Proven relevant experience as an information technology professional in one or many roles such as a software developer, systems administrator, computer engineer or support specialist.
Experience with software development life cycles
High level of awareness of internal and external technology trends
Proven experience working and building relationships across matrixed organizations
Demonstrated competency in Software Validation for regulated environments.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Expectations around travel will be minimal.
Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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