Job Information
Raymond James Financial, Inc. Business Technology Specialist in St. Petersburg, Florida
Description
Job Summary
Under direct supervision, uses extensive knowledge and skills obtained through formal education and work experience to support operational and business management activities related to Supplier Performance Monitoring, Exit Strategies, Service Level Agreements, Business Continuity Planning, Record Retention, and Issue Tracking. Assesses and escalates risks. Performs monitoring activities to ensure compliance with established policies and banking regulations. Prepares and distributes reports. Works with senior position on more difficult assignments.
Essential Duties and Responsibilities
Prepare and distribute daily and periodic reports on areas of concertation (Supplier Risk, Business Continuity, Service Level Agreements, etc.), weekly, monthly, and quarterly reports.
Collect and review data for accuracy and provide details on exceptions.
Assist senior position in the design, development, and testing of reports.
Assist senior position with coordination efforts between Risk Management and the business units to resolve exception/exposure items and prepare responses for Senior Management inquiries.
Follow business processes, procedures, and information requirements to resolve problems.
Assist senior position with bank dataflow specifications, interface requirements, and flow charts.
Assist senior position in facilitating and tracking critical supplier service level monitoring, business performance reviews, supplier risk mitigation plans, issues tracking, and exit strategies
Assist senior position with facilitating and tracking Business continuity reviews, failover testing, and Impact Analysis for all bank departments. Perform other duties and responsibilities as assigned.
Qualifications
Knowledge, Skills, and Abilities
Knowledge of
Basic project management.
Basic Microsoft Office applications, including MS Teams
Skill in
Risk operations, work processes, and internal controls.
Data analysis.
Critical thinking, problem-solving, and creativity.
Use appropriate interpersonal styles and communicate effectively in physical/remote environments, both orally and in writing, with all organizational levels.
Using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Ability to
Analyze, organize and prioritize multiple tasks and meet deadlines.
Interpret, analyze and apply information.
Stay abreast of industry best practices, procedures, and techniques.
Develop strong working relationships with business partners.
Provide high level customer service.
Comply with established standards and procedures.
Work independently as well as collaboratively within a physical/remote team environment.
Establish and maintain effective working relationships at all levels of the organization.
Educational/Previous Experience Requirements
Education/Previous Experience
Bachelor’s degree or a high school diploma and minimum of two (2) years relevant business experience in financial services.
or
Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications
- none
Job: Technology
Primary Location: US-FL-St. Petersburg-Saint Petersburg
Organization RJ Bank
Schedule Full-time
Job Shift Day Job
Travel No
Req ID: 2401577
Raymond James Bank is an EOE/AA and VEVRAA Federal Contractor
Priority will be given to protected veterans
EOE Protected Veterans/Disability
Raymond James Financial, Inc.
- Raymond James Financial, Inc. Jobs