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Job Description

Job Summary

The Data Quality Manager will lead and participate in data governance efforts across the Business Unit areas to ensure that enterprise data used for reporting, modeling, key business decisions and executing RJF business processes is ‘fit for purpose’. This position will report to the Director of Data Remediation in the Chief Administration Office and support RJF as it builds its capabilities to transition to a Category IV institution (LFI).

The Data Quality Manager is responsible for implementing data quality controls in alignment with foundational data quality principles, showing progress and adherence to the Firm’s Data Governance Policy and its principles as amended from time to time. In addition, the Data Quality Manager will be responsible for developing and publishing DQ metrics and progress reporting to various forums and councils; documenting and improving operational processes, including approval and escalation plans, data risk and controls adoption and implementation. The person in this role will partner with subject matter experts in Regulatory Reporting, Compliance, Technology, and others in the Category IV program to drive data strategy, help remediate data concerns and implement the appropriate data quality controls, where applicable, to ensure sound data integrity going forward.

Essential Duties and Responsibilities

• Fully understand various data and reporting flows across the Regulatory Reporting areas to identify and execute remediation with systemic implementations in partnership with the Business and Technology teams.

• Correspond and execute deliverables aligned with principles, policies, frameworks and procedures laid at the firm or business unit or function levels as per the guidance from the Chief Administrative Officer heading up the Business Controls & Risk function.

• Lead data quality control implementations, control design enhancements, process and technological improvements to realize efficiencies for improving timeliness and accuracy of existing and new reporting artifacts.

• Implement reporting and data controls to enhance integrity of key regulatory reporting.

• Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed.

• Maintain project deliverables including reporting and tracking status using PowerPoint, Excel, SharePoint, Teams and Microsoft Azure DevOps (TFS) tracking tool.

• Create effective presentations to be used with business audiences of various levels.

• Collaborate with appropriate business stakeholders/remediation owners to implement data quality controls, help remediate data gap issues and improve processes to prevent future data concerns.

• Lead day to day activities to support data quality resolution, and to optimize metrics reporting process.

Knowledge of

• Foundational data quality principles and how they contribute to trusted data.

• Concepts, principles and practices of internal controls and data management and governance.

• Principles of banking, finance and securities industry operations, and familiarity with accounting and finance related topics.

• General familiarity with risk and control framework of Category IV financial institution.

• Concepts of business analytics and familiarity with business intelligence tools such as Python, Tableau, Qlik, MS Power BI, MS Teams, SharePoint, etc.

• Experience in using data gap remediation and data quality monitoring tools (particularly Microsoft DevOps (TFS), Ab Initio, Collibra, IBM InfoSphere or Informatica Data Quality) is a plus.

• Familiarity with Federal Reserve Bank (FRB) and/or Office of the Comptroller of the Currency (OCC) regulatory requirements is a plus.

Skill in

• Deep subject matter expertise in leveraging data quality platforms and monitoring tools to assess data health and identify data quality exceptions.

• Deep understanding of enterprise data management concepts, principles and practices.

• Strong “soft” skills in collaboration, facilitation, coordination, logistics, presentation, marketing, and excellent communication skills (both written and verbal).

• Outstanding project management skills; proficient with project management tools and techniques; can easily manage multiple issues simultaneously.

• Experience delivering data quality improvements in a complex, transforming, multi-national banking environment.

• Organizational and planning skills, showing an ability to operate in a multi-geography, matrix organization; managing and where necessary leading activities through cross-functional teams, with the discipline to track delivery of complex deliverables over multiple months.

• Excellent communication skills (both written and verbal), including the ability to present complex concepts and strategies successfully.

• Leveraging strong negotiation, influencing and stakeholder management skills across different levels of the organization

• Demonstrated strong execution capabilities and entrepreneurial mindset to go above and beyond delivering core responsibilities.

Ability to

• Ability to understand data models and taxonomies, with deep skills in data quality, controls and remediation.

• Produce and articulate meaningful data quality metrics and KPIs at all levels of the organization

• Exceptional analytical, conceptual, problem-solving, prioritization, and negotiating abilities.

• Drive data quality strategy and foster data culture across the organization

• Ability to exercise independence of judgement and autonomy

Education/Previous Experience

• BS/BA degree in Computer Science / Business / MIS (equivalent combination of education, experience and/or training approved by Human Resources) preferred, with a minimum of 6-8 years of relevant experience.

• Mnimum of 13 months of supervisory experience

• Data quality, data governance/management or similar level data analysis experience required

• OR

• Any equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications

• Industry certification around data management and data quality controls desired (DAMA-DMBOK/DCAM or similar)

Education

Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science, Bachelor’s: Economics, Bachelor’s: Finance

Work Experience

Manager Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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