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Description

Note : This position will follow our hybrid work model, we expect the selected candidate to be in the office 2-3 days a week at the St. Petersburg, FL Corporate Office location.

Job Summary:

This software engineering technology manager on the Client Access core team will support the Raymond James product team to build and support the Raymond James digital client experience.

Extensive contact with all management levels and other internal customers is required to identify, research, analyze and resolve complex information technology issues.

Manages team responsible for application development and modification and/or maintenance of applications. Incumbents must have in-depth knowledge of development tools and language and be able to work closely with business partners to define requirements for systems applications.

Essential Duties and Responsibilities:

• Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions.

• Understands and applies enterprise wide thinking to individual departmental requests for IT investments to ensure end-to-end process and data integration are achieved.

• Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements.

• Works with vendors to implement off the shelf solutions as well as modified versions of their products

• Influences the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed.

• Focuses on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices.

• Develops and maintains development methodology (templates, processes and deliverables) and ensures all IT resources understand their responsibilities in this process.

• Partners with Architecture Team to assess how technologies can best streamline processes and/or add business value.

• Provides quick project turnarounds and flexibility by leveraging SDLC methodology and industry best practices.

• Remains up to date on key technology, business and industry trends.

• Develops budget/ annual goals and objectives; holds organization accountable for attaining goals and objectives.

• Performs other duties and responsibilities as assigned.

Qualifications

Knowledge, Skills, and Abilities:

Knowledge of:

• Strong critical thinking and ability to think out-of-the box.

• Self-motivated and able to perform under pressure.

• Strong analytical and problem solving mind-set.

• Excellent interpersonal skills and be able to build consensus across teams.

Skill in:

• Managing and delivering software projects both vendor purchased and in-house developed.

• Working with vendors for software solutions.

• Managing resource allocations and budget.

• Strong analytical and problem solving mind.

• Agile methodologies.

• Excellent communication skills - oral & written.

Ability to:

• Perform under pressure and be self-motivated.

• Dive deep into application design and architecture and/or the willingness.

• Collaborate with our business partners to understand and implement their requirements.

• Collaborate with technical and functional leads.

• Collaborate across functional areas with the other development managers in the department.

• Create/maintain a competitive organization by attracting, developing, and retaining talent to ensure people with the right skills & motivations are in the right place at the right time to meet business needs.

• Build a cohesive team and develop structure & direction to meet or exceed customer needs.

• Leverage systems & processes to attract, develop & retain talented individuals.

• Provide feedback, empowerment and coaching to help others excel in current and future job responsibilities.

• Create a trusting work environment where people can realize their full potential.

• Build and maintains strong internal and external relationships. Enhances the customer service experience to drive competitive advantage.

• Ensure customer perspective is driving force behind business decisions and activities.

• Ensure customer solutions, practices and procedures are carried out and achieve their objectives.

• Build strategic partnerships within the organization to collaboratively execute business goals.

• Interact with others in a way that promotes openness & trust and gives confidence in one’s intentions.

• Gain competitive advantage by developing, supporting and/or promoting innovative strategies, products or processes which align with the firm’s vision and goals and enhance the firm’s reputation/brand.

• Identify and drive organizational changes needed to adapt to changing customer and market demands.

• Communicate information in a compelling way that drives others to achieve team and firm goals.

• Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.

• Execute business and organizational objectives that build and support sustained revenue growth, maximize firm results, and effectively leverage people/processes.

• Align communication, accountability, resources & processes to ensure strategic priorities yield measurable and sustainable results.

• Tenacious work to deliver team goals with the greatest potential for producing positive business results.

• Establish high standards and challenging goals for individual, team, and organizational accomplishment.

• Occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.

Education/Previous Experience:

• Minimum of a Bachelor’s degree in Computer Science, MIS or related degree and seven (7) years of relevant experience including management or leadership experience or an equivalent combination of education, training and experience (preferable at a financial services company).

• Financial Services experience preferred.

Licenses/Certifications:

• None required.

Job: Technology

Primary Location: US-FL-St. Petersburg-Saint Petersburg

Other Locations: US-FL-Clearwater-Clearwater, US-FL-Tampa-Tampa, US-FL-St. Petersburg-Saint Petersburg

Organization Technology

Schedule Full-time

Job Shift Day Job

Travel No

Req ID: 2403814