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Job Description

• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management, Change Management, Custom Development, etc.

• You will be responsible for developing code, holding code reviews, checking in code, and helping to build the pipeline for continuous integration/continuous delivery.

• Customize ServiceNow applications, facilitate roll out of new applications and modules, configure application UI, workflow, and API.

• Create, maintain configuration management on the ServiceNow platform in all environments.

• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.

• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.

• Provide expertise in standards and validations (e.g., ISO 9000).

• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.

• Champion awareness training and implementation of business processes.

• Develop process documentation, testing, workflows, and work plans.

• Lead workflow presentations to leadership and Mission Partners as required.

• Coordinate with multiple departments within and outside of the customer s organization to accomplish project tasks.

• Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow.

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Required Education, Experience, & Skills

• Bachelor s degree in engineering or a related field with 7 years of related experience; or a Master s with 5 years of experience

• Experience with ServiceNow Tools

• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.

• Excellent interpersonal skills with proven ability to team with industry partners.

• Ability to communicate effectively in a fast-paced environment.

• Ability to estimate work effort requirements efficiently and appropriately.

• Strong public speaking skills and professional demeanor required.

• Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.

Preferred Education, Experience, & Skills

• Master s degree in engineering

• ServiceNow Certified System Administrator

• ServiceNow Certified Application Developer

Pay Information

Full-Time Salary Range: $146670 - $249330

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

ServiceNow Developer SME

111054BR

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