American Express Virtual: GCS Middle Market Manager, Business Development (San Jose, CA) in Sunnyvale, California
Overview of Department: American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.
With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.
Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make large purchases through a proprietary payment solutions and expense management tools. The Middle Market Sales & Business Development is focused on acquiring and growing American Express business with US companies with annual revenue of $10M-$500M and those within the OTA industry.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Drive New Sales from prospective clients with annual revenue of $10M-$500M in primary and secondary markets
Achieve New Sales CV targets
Execute a transactional sales cycle
Sell core American Express solutions
Spend significant time on prospecting, ensuring implementation of accounts, and managing new signings through the first 13 months of BCV
Sell with integrity and appropriately track prospect data to ensure a coordinated and consistent client experience, in alignment with compliance and internal partner business requirements
Required skills & qualifications:
Demonstrating value o Proactively and consistently demonstrates the value of partnering with Amex , highlighting key pillars of the value proposition
o Documents and communicates the ROI of proposed solutions, identifying unanticipated positive outcomes or benefits
Closing o Gains a commitment from the prospect to move forward by asking for the business and successfully managing objections
o Overcomes objections and resistance to proposed solutions with key prospect decision makers and mobilizes them to action
Results focus o Demonstrates a competitive, positive, driven attitude, quickly adapts to different situations, and recovers from setbacks
o Proactively focuses on results, outcomes, and achievements, persistently overcoming obstacles as they arise
Influence & persuasion o Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services
o Utilizes innovative and compelling rationale to overcome complex prospect barriers, enabling mutually-beneficial outcomes
Prospecting & referral o Actively prospects to build a pipeline of opportunities, prioritizing by potential value, sales cycle length, and win probability
o Tenaciously networks to establish, maintain, and expand business relationships and referral sources, especially cold contacts
Consultative selling o Effectively identifies client needs with MMCG input to configure solutions that address client requirements and deliver value
o Positions products and services to meet specific prospect needs and solicits feedback about the value of proposed solutions
- Market & industry knowledge o Understands at a tactical level market/ industry key competitors, challenges, terminology, technology, trends, and regulations Location: San Jose and surrounding areas that may include: Morgan Hill, Sunnyvale, Mountain View, Santa Clara.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Title: Virtual: GCS Middle Market Manager, Business Development (San Jose, CA)
Other Locations: US-California-Sunnyvale
Requisition ID: 19011300
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