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Job Information

American Express Junior Engineer - Mainframe Systems in Sunrise, Florida

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Provides support for major enterprise applications within the organization. Contributes in the investigation and resolution of incidents and problems in systems and services. Contributes with problem identification, escalation and the implementation of agreed remedies and preventative measures. Contributes with the implementation of agreed remedies and preventative measures. Works closely with development teams to ensure that quality standards are adhered to during development and implementation, and contributes to Post-Implementation Reviews.

Key responsibilities:

Participates with the product engineering and delivery & integration teams via Retrospectives/Post-Implementation Reviews to ensure quality standards are adhered to during development and implementation

Contributes to continuous service improvement by maintaining best practices and knowledge repositories

Reviews root cause analysis and resolution of problems

Participates in the development and deployment of preventative maintenance procedures

Participates in Disaster Recovery Testing

Participates in discussions between the Business Unit CIO and Infrastructure teams

Qualifications

Up to 2 years of software development experience in a professional environment and/or comparable experience such as : Exposure to design and coding across one or more platforms and languages (e.g. Java, HTML5, JavaScript, .NET, JCL, COBOL) as appropriate. General Knowledge of distributed (multi-tiered) systems, algorithms and relational databases. Bachelor’s Degree in computer science, computer engineering or related field strongly desired. Equivalent work experience will be considered in lieu of degree.

Able to understand of Agile practices.

Able to understand and leverage data structures and associated components

Takes part in reviews of own work and reviews of colleagues’ work

Has understanding of the core tools used in business and data analysis

Incident and Problem management

Understanding of Service Level Management

Able to demonstrate analytical thinking and adaptive communication

Able to demonstrate problem solving

Understanding of the core components of application support

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: US-Florida-Sunrise

Schedule Full-time

Req ID: 21000318

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