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Job Information

Labcorp Patient Intake Representative-PAML in Tacoma, Washington

Labcorp is seeking a team player that is motivated by the opportunity to help others for a position at our Patient Service Center in Tacoma,WA

Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

The schedule for this position is: Monday-Friday 7:00AM-3:30PM; additional hours and rotating weekends as needed.

Job Responsibilities:

  • Schedule patient appointments and greet patients upon appointment arrival

  • Ensure a welcoming environment for all patients and visitors

  • Assist patients with registration and check in procedures

  • Data entry of patient demographics and billing information

  • Verification of insurance coverage and collect/post payments to patient accounts

  • Collect and prepare specimens for testing and analysis when needed

  • Call physician offices to confirm the accuracy of test orders

  • Monitor and log patient wait times on a regular basis

  • Notify the supervisor of any patient issues in a timely manner

  • Promote and provide information about LabCorp patient services

  • Manage office supplies to ensure proper inventory levels

  • Open and close the office when required

  • Perform administrative and clerical duties as necessary

Requirements

This site requires workers to be vaccinated for COVID-19. Labcorp will consider reasonable accommodations If you are in need of an exemption due to a medical contraindication/disability or religious belief.

  • High School Diploma or equivalent

  • 1 year of experience in healthcare data entry or medical insurance

  • Prior experience in a customer service position

  • Knowledge of medical terminology is a plus

  • Excellent customer service and strong verbal communication skills

  • Ability to work efficiently and effectively in a fast paced atmosphere

  • Proficient computer and typing skills

  • Alpha-Numeric Data Entry proficiency

  • Ability to pass a standardized color blind test

Shift

1

Schedule

Monday-Friday 7:00AM-3:30PM; additional hours and rotating weekends as needed.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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