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Job Information

Raymond James Financial, Inc. Insurance Commissions Specialist in Troy, Michigan


Job Summary:

Under limited supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of commissions for financial advisors. Detailed instructions, established procedures and prescribed guidelines are provided to perform a variety of routine tasks. Recommends solutions to more complex problems. Will have extensive contact with internal and external customers to identify, research, and resolve problems.

Essential Duties and Responsibilities:

  • Acts as commission liaison between insurance carriers, financial advisors and sales management.

  • Confirms proper posting of fees, commissions, reimbursements to commission systems and to general ledger, ensuring integrity ledger accounts.

  • Prepares various journal entries, primarily commission postings and adjustments.

  • Reconciles commission statements and commission related general ledger accounts.

  • Utilizes reporting software to assist in reconciliations and problem resolution.

  • Records, inputs and posts commission information from a variety of sources, including ACH’s and paper checks.

  • Prepares advances and commission reversals.

  • Remains current in operations policies and procedures.

  • Assists with special projects and partners with IT to test and resolve potential changes to systems, as required.

  • May train or lead other associates.

  • Performs other duties and responsibilities as assigned.


Knowledge, Skills, and Abilities:

Knowledge of:

  • Accounting concepts, practices and procedures

  • Operations and systems of assigned functional area.

  • Fundamental accounting concepts, practices, and procedures.

  • Financial products.

Skill in:

  • Operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, Access and or Crystal reporting.

  • Preparing, processing and maintaining transaction documentation, files, and records.

  • Gathering and compiling information.

  • Responding appropriately to inquiries and dealing with complex transaction issues.

  • Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

Ability to:

  • Partner with other functional areas to accomplish objectives.

  • Execute instructions and request clarification when necessary.

  • Identify and resolve discrepancies.

  • Communicate effectively, both orally and in writing, with all organizational levels.

  • Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines.

  • Provide a high level of customer service, primarily via telephone.

  • Maintain strict confidentiality of commission records.

  • Work independently as well as collaboratively within a team environment

Educational/Previous Experience Requirements:

  • High School diploma or equivalent with a minimum of four (4) years of Payroll or Commissions experience.


  • Associate’s degree (A.A.) or equivalent from a two-year college or technical school and two (2) years related experience and/or training in Payroll or Commissions.

  • Bachelor’s Degree Preferred


  • An equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications :

  • None required.

Job: Private Clients Solutions

Primary Location: US-MI-Troy-Troy

Organization Private Client Group

Schedule Full-time

Job Shift Day Job

Travel Yes, 5 % of the Time

Req ID: 2402238