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Job Information

UnitedHealth Group Manager of Clinical Operations - Upland, CA in Upland, California

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliable. There’s no room for error. Join us and start doing your life’s best work. (sm)

Primary Responsibilities:

  • Manages and is accountable for professional employees and/or supervisors

  • Oversee day to day operations including staff management

  • Monitor staff performance and provide guidance support and recognition

  • Coordinate employee disciplinary process and follow through to resolution

  • Complete annual performance review for staff

  • Contribute to the strategic management, planning and leadership of the clinic

  • Ensure compliance with Medical Group, Healthplans, local, state and regulatory agencies

  • Assist in the planning, coordination with clinicians and implementation of the quality management and quality improvement programs for clinical services

  • Ensure economical and efficient performance under guidance of Optum's goal, objective and operating budget

  • Track performance metrics and process improvements

  • Assist in the development and maintenance of Policy and Procedures

  • Provide consultation and direction to ensure programs and services are implemented such that patients receive the highest level of care

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience

  • 2+ years of supervisor or managerial experience in a clinic or Urgent care setting

  • Knowledge of HEDIS, 5 star and RAF

  • EMR

  • Ability to assess needs, identify problems, explore alternatives and implement solutions

  • Proven ability to inspire leadership skills in all clinical positions and facilitate a team environment

Preferred Qualifications:

  • Solid critical thinking skills

  • Excellent verbal and written communication skills

Careers with Optum . Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Manager of Clinical Operations, manager, clinical, healthcare, NAMM, Optum, United Health Group, supervisor, operations, budgetUpland, CA, California