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Job Information

Cardinal Health Consultant, Account Management in United States

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

What Account Management contributes to Cardinal Health

Account Managementisresponsibleformanaging the success of the relationship with an assigned set of customers to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for identifying, tracking, and resolving customer pain points and, for facilitating, developing,designing,and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organizationwith teams such asSales, Customer Service, Inventory, Pricing, Operations, Credit & Collections.

Accountabilities

  • Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
  • Bridge relationships between the customer and internal Cardinal Health teams to ensure flawless service
  • Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives
  • Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions

  • Track, measure, and report key performance indicators monthly

  • Build and maintain long-term trusted relationships withcustomerto support retention and growth of the account

Qualifications

  • Bachelor’s degreeorequivalentworkexperience,preferred

  • 4-6years professional experience;direct customerfacing experiencepreferred

  • Strong communication skills
  • Strong command of MS Office applications (Excel, PowerPoint,Wordand Outlook)
  • Demonstrated ability to work in a fast-paced, collaborative environment
  • Highly motivated, creative, able to operate effectively withina team

  • Ability to travel, up to 20-25%of the time

  • A Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes:
  • 2 doses of the Moderna or Pfizer vaccine
  • 1 dose of the Johnson & Johnson vaccine
  • *Covid-19 Vaccination Requirement does not apply to residents in the state of Montana Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements

What is expected of you and others at this l evel :

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Anticipated salary range: $61,300 - $93,000

Bonus eligible: No

Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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