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Job Summary

Responsible for providing leadership and strategic direction for the Personal Trust & Estate Settlement Team within Thrivent Trust Company. This team administers all personal trust, estate settlement, and guardianship accounts for the Trust Company, which from a legal, tax, and regulatory perspective are some of the most complex accounts that a Financial Services company may handle. Must possess in-depth knowledge and experience with fiduciary law, fiduciary administration, estate taxes, gift taxes, income taxes, and compliance requirements. Guides and develops staff and processes to create an effective fiduciary control and client service environment. Provides business thought, strategic leadership, and process improvements to fiduciary management processes and projects. Active and valued participant in business development, field education, and trust company leadership team.

Job Responsibilities and Duties

• Member of leadership team that is responsible for ensuring the proper operations and strategic direction of an OCC chartered National Trust Bank.

• Provide leadership and support for the Personal Trust & Estate Settlement Team consisting of 6 direct reports, including oversight, planning, and implementation of all fiduciary and related activities, as well as management of staff which include attorneys and career professional Trust Officers.

• Responsible to review fiduciary practices and to develop, recommend and implement policies, procedures, specifically to include document review and account acceptance, trust and estate administration, tax, and risk management matters.

• Have extensive direct contact with internal and external business partners and vendors, in addition to attorneys, CPA’s, and other professionals regarding overall fiduciary administration and implementation of processes and procedures.

• Responsible for exercising Trustee discretion in irrevocable trusts to satisfy requests of trust beneficiaries. This requires legal judgment to apply the terms of the trust to fiduciary law while balancing the needs of the beneficiary along with the size of the trust.

• Pursue ongoing professional training and development to enhance professionalism and credibility, and to ensure compliance with applicable department, regulatory and fiduciary guidelines. Decides best approach to education of the department, the field and corporate staff regarding complex legal issues of trusts, estates, and advance directives.

• Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.

• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. ​

• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

Job Qualifications

Required:

• Law degree required. Admitted to practice and in good standing.

• Position requires 10+ years of demonstrated experience in trust and estate administration, tax, estate planning or related experience.

• 5+ years of people leadership with demonstrated leadership experience of seasoned professionals (Attorneys, Accountants, Professional Trust Officers as well as staff and operations functions).

• Strong communication/interpersonal skills with emphasis on customer service, conflict management, teamwork, and coaching skills.

• Demonstrated ability with significantly improving processes and leading change.

Preferred:

• Trust and estate law practice experience.

• Investment management experience.

Additional Information

• This position is fully remote with a preference for individuals located in Appleton, WI, as monthly travel to Appleton, WI, is required.

#LI-Remote

Pay Transparency

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $178,751.00 - $241,839.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.