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Job Information

Liberty Mutual GRM Casualty, BL Construction, Construction Defect, Claims Resolution Specialist in United States

Advance your career at Liberty Mutual - A Fortune 100 Company!

  • *

Manages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims.

This is a Grade 12-15 range posting. Casualty experience preferred.


  • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.

  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.

  • Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports.

  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports.

  • Ensures adequacy of reserves.

  • Accountable for security of financial processing of claims, as well as security information contained in claims files.

  • Updates files and provides comprehensive reports as required.

  • Responsible for managing the practices and billing activities of outside and in-house counsel.


  • Strong written and oral communications skills required.

  • Good interpersonal, analytical, investigative, and negotiation skills required.

  • Customer service experience preferred.

  • Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.

  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.

  • Ability to obtain proper licensing as required.


We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:https://LMI.co/Benefits


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Claims

Title: GRM Casualty, BL Construction, Construction Defect, Claims Resolution Specialist

Location: * Remote

Requisition ID: 115665