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Job Information

Caterpillar, Inc. Quality Technician in United States

Career Area:

Manufacturing & Supply Chain

Job Description:

JOB PURPOSE:

To perform a variety of supplier quality duties. This role is fundamentally a reactive supplier quality role responding to daily issues found in the manufacturing facility.

JOB DUTIES:

The position performs analytical process steps described in the Caterpillar Quality Management System and provides feedback to ensure continuous process improvement. Typical steps include

  • collecting/analyzing quality data and investigating nonconformance to determine permanent resolution.

  • Coordinate and conduct internal quality audits / supplier quality audits.

  • Administer area metrics

  • Perform short-term Quality activities such as responding to requests for print interpretation, deviation requests, engineering changes, inspection methods, etc.

  • Identify, analyze, and resolve non conformance. Investigates problems on worked purchased finished, rough. Coordinates long-term investigation programs as required.

  • Investigates, develops and implements electronic clerical or data handling systems to increase the capability and efficiency of the division.

  • Generates periodic reports regarding the quality status of high dollar suppliers and any significant trends indicated by the data.

  • Provide technical expertise in the analysis, development and implementation of new and revised systems and instructional methods.

BACKGROUND/EXPERIENCE: The position requires knowledge of various engineering, manufacturing and/or maintenance standards and practices. Strong analytical skills are necessary. Personal computer skills and familiarity with various software packages is required. The position typically requires 2 years of technical school, an apprenticeship program, a junior college diploma, or the equivalent in on-the-job training. In addition, two to four years of job-related experience are typically required. Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.

Caterpillar is an Equal Opportunity Employer (EEO).

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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