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Job Information

UnitedHealth Group Ancillary Application Generalist - Walnut Creek, CA in Walnut Creek, California

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Manage small department projects and participate in large IT projects

  • Develop innovative and efficient workflows within the technology our customers use

  • Assess new software applications and hardware for efficiency, effectiveness, and financial soundness or return on investment. Turn this assessment into a presentable format for our customers.

  • Partner and meet with our customers regularly to enhances our services

  • Create and update instructional and administrative documentation for the technology we support. Educate our customers as needed.

  • Create comprehensive test plans for planned changes and maintain detailed notes for validation reviews

  • Working knowledge with interfacing applications to an EMR

  • Meet SLAs for break/fix and service requests tickets

  • Remain informed on legislative, community, and customer operational changes to ensure our managed applications and hardware remain operable

  • Maintain professional growth and development through seminars, workshops, and professional affiliations.

  • Assure patient safety, privacy, and confidentiality as appropriate or required to meet HIPAA standards.

  • Maintain, upgrade, and enhance Imaging/Oncology systems/hardware including: Aria, Eclipse, Velocity, Mosaiq, InSightive, Brainlab, Exactrac, Variseed, TrueBeam, Sectra PACS, Powerscribe 360, Dose Track, Image Exchange Portal, Life Image, Barco/Eizo, C\Next, Omnicare, Progeny, CREDIT, Cadwell, fMRI, Trauma 1, and Rapid.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years working in a technically related role

  • Experience with corporate related hardware, system process and/or software applications

  • Must participate in on-call after hours rotation. Estimated at to occur for 1 week every 2 months.

  • Must participate in projects and upgrades requiring after hours availability

  • Experience working with either internal or external stakeholders/customers

  • Ability to commute to Walnut Creek CA and surrounding Bay Area for onsite support – 3-4 times per week on average

Preferred Qualifications:

  • A degree in a healthcare IT related field

  • 5+ years of experience in healthcare IT industry

  • Strongly Preferred. Functional knowledge using, maintaining, and troubleshooting of HL7 interfaces

  • Experience with Epic

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Oncology, Radiation Oncology, Medical Imaging, HL7, C\Next, Omnicare, Progeny, CREDIT, Cadwell, fMRI, Trauma 1, Rapid, PACS, Sectra, PACS, PowerScribe, DICOM, mosaic, Aria, Eclipse, Walnut Creek, CA, Optum, UnitedHealth, #RPO