We Hire America Jobs

Business Support Manager II

Washington, District of Columbia;Jersey City, New Jersey; Charlotte, North Carolina

Job Description:

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The role is for a Business Support Manager role, with a focus on driving effective Communications to a range of stakeholders and audiences in support of Global Risk Management teams across the Enterprise.

The role is part of the wider Global Risk Management Business Operations and Enablement team who are responsible for driving cohesive and efficient reporting, routines and operations for Global Risk Management. The team are responsible for several interrelated functions including financial management, resource management, location strategy, executive routines, engagement and inclusion, and training.

This role will support the business in all aspects of stakeholder understanding and readiness for several change initiatives in progress, including creating strategic reporting and presentations for multiple stakeholder audiences in support of those programs. This role will also support creating, implementing, and measuring Risk-led training, This role consults with senior management to create storyboards and presentation materials for various executive level audiences, as well as to define and lead projects aligned to multi-year strategic initiatives.

This role requires the ability to listen, engage effectively with Global Risk subject matter experts, ask the right questions, communicate with clarity, multi-task, meet deadlines, and translate complex processes and services into simple action steps.

Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a deep understanding of company strategy, products, services and processes, and excellent analytical abilities.

Required Qualifications:

• Bachelor’s degree in Business Administration,Marketing/Communicationsor Management disciplines

• Strong analytical and critical thinking skills

• Proven track record of building strong partnerships and influencing at the executive level without direct authority

• Significant experience working in a regulated environment with an understanding for the financial industry and its laws, rules and regulations.

• Experience with developing presentation materials for Senior Executives and for large teams

• Exemplary written, verbal and presentation skills

• Excellent MS office skills

• Ability to prepare PowerPoint presentations for all audience levels (analyst/specialist to executive-level)

• Strong change management skills with the ability to manage multiple projects and priorities.

• Works well in a collaborative fast paced environment.

• Acute attention to detail

• Flexibility and willingness to adapt to a changing environment

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .