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Job Information

Hyatt Marketing Manager in WASHINGTON, District Of Columbia


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Grand Hyatt Washington is a Hyatt-managed hotel offering 47,000 square feet of newly renovated meeting space. The Marketing Manager plays a vital role in developing content for a variety of mediums (print, digital, social, more), managing reputation and social channels, creating/supporting marketing, PR and sales messaging while enhancing brand equity and community stature. Some previous marketing experience is strongly preferred. This person will report to the Director of Sales and Marketing.

We offer:

  • Free room nights, discounted, and friends & family room rates

  • Medical, Prescription, Dental and Vision insurance after 30 days

  • 401K with company match

  • Paid vacation, sick days, new child leave, and flexible holidays

  • Paid Family Bonding Time and Adoption Assistance

  • Tuition Reimbursement

  • Free colleague meals during shift

  • Employee Stock Purchase Plan

  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

  • Career growth opportunities locally in this area or throughout the country

COVID-19 Safety:

Hyatt Hotels follows all COVID-19 CDC and United States Health Department protocols for the safety of our colleagues and guests.

Job Responsibilities (include but are not limited to):

  • Manage content and promotion for all hotel websites, directly and indirectly; assist with the management of hotel brands and vendor partners to maximize efficiency and revenue productivity of sites

  • Develop and maintain all hotel creative assets, collateral, and promotional material, including but not limited to brochures, flyers, signage, menus, image libraries, logos and related

  • Assist with the management of online content with partner channels such as CVENT, Expedia, Yelp!, Google and others

  • Assist in the creation and ongoing execution of hotel media plans, including copywriting, advertising placement, hotel listings, property visits, online and print fulfillment and advertising requests

  • Organize and develop all hotel media opportunities, including photo/video shoots, on property media like in-room TV channels or hotel wayfinding, and brand sharing ideas for in-house groups or community partners

  • Work with property teams to create, administrate and analyze marketing investments and budgets

  • Ongoing monitoring of social and reputation channels in line with brand standards; manage review response and inbound messaging as appropriate; curate online dialogue with key partners

  • Champion social media strategy and content for all aspects of the hotel

  • Superior communication skills, including the ability to tell a story, present persuasively, listen empathetically

  • Proficiency and command of online social, reputation management and reservation platforms

  • Ability to use analytical skills for measuring business potential and value to the Hotels

  • Ability to maintain a resilient, positive attitude that projects engagement, respect, and warmth

  • Drive hotel pride, brand and service integrity and product quality always

Hyatt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Primary Location: US-DC-Washington

Organization: Grand Hyatt Washington

Pay Basis: Yearly

Job Level: Full-time

Job: Marketing

Req ID: WAS006787

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.